しばらく操作がなかったため、後50秒でセッションがタイムアウトとなります。 ログイン状態を保持
セッションが時間切れとなりました。改めて サインイン サインインしてください。
お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

確認
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
93%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 447 お客様レビュー
93%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

447お客様レビュー

  • 5 スター
    348
  • 4 スター
    59
  • 3 スター
    20
  • 2 スター
    11
  • 1 スター
    9

perfect!!!!

By

12月 07, 2020

The hotel was nice and clean. Beds was comfortable. Air conditioning was great . I always have a wonder stay when I stay at a ihg hotel. Would definitely recommend to others.

続きを表示
短く表示

Great Hotel And Location

By

12月 07, 2020

This is a great hotel and location is excellent. The property is very well maintained. The Covid-19 precautions is EXCELLENT. I would highly recommend this hotel for getaway, or weekend travel. You will not be disappointed. The staff is very helpful and professional in all ways. I have never had a problem while staying here for leisure. I will always stay here when in the Atlanta, GA area because of the professional standards set forth by the hotel.

続きを表示
短く表示

Disappointed

By

12月 05, 2020

When we checked into the hotel we were told at the next morning there would be no hot water from 9 till 12. I would think they have notified someone before arriving sonthey could make alternate arrangements. I found the front desk staff to be dismissive and unhelpful. My telephone in my room also did not work, and our rooms were by the elevator which was noisy. It was very disappointing, It was my birthday, and it kind of ruined it.. I was also in town for a funeral so this topped off an awful week. I don’t think I’ll be staying at this property again.

続きを表示
短く表示

Great!!!

By

12月 02, 2020

Outstanding performance by the staff, the room was excellent

続きを表示
短く表示

The Getaway

By

11月 30, 2020

club

The grounds and Hotel property were beautiful!
The Staff was attentive and ready to help.
The entire stay was relaxed and smooth.

続きを表示
短く表示

Great service and comfortable air conditioning

By

11月 28, 2020

We enjoyed our stay. Our check in experience was fantastic.
We needed an extended checkout so we could come shower after our job the next morning but the hot water wasn't available due to repairs. We weren't upset about that, though.
The room was amazingly quiet. We really enjoyed that.the sheets could've been softer and the pillows a little more firm

続きを表示
短く表示

Check in / key issue

By

11月 25, 2020

Manager who checked my guest in refused to let her check in I especially came by beforehand did paperwork/ paid and made sure reservation had her name on it. Embarrassing my guest and her daughter age 13 had to wait for over an hr when I was called that hotel refused to let them check in. When I got there the person was trying to make up for it when realized I was spires elite , etc etc.
2 days later same person when my guest key didn’t work wouldn’t give a new key, however was lucky a familiar face was coming on shift and took care of the problem. I would have been upset if I had to leave my business meeting and drive 2 hrs . I will say this is was a first and hope doesn’t happen again. Over 1 million points spent there and never an issue.

続きを表示
短く表示

Great experience

By

11月 25, 2020

This hotel is gorgeous. The employees here are absolutely amazing. They were extremely helpful. If I had to complain about anything it would be the fact we had no trash can liners and nobody came around to at least empty our trash. Also there were teens/young adults roaming around the hotel at three or four in the morning being loud and using disturbing words. I know that is something the hotel can’t really control so I didn’t complain it just takes away from the beauty of the hotel. Parking was a little high for what it was worth slots were really small and it was always full. I would definitely recommend and stay here again .

続きを表示
短く表示

Wonderful place to stay in great location!

By

11月 23, 2020

This is a wonderful hotel with convenient parking, food and access to convention space.

続きを表示
短く表示

Best Hotel Stay Ever

By

11月 22, 2020

The late-night food ordered was amazing! That Caesar dressing!! Woooo! Yummy! The Goat Milk soap is amazing too!

続きを表示
短く表示

Will never come here again!!! Rude and unclean!

By

11月 21, 2020

I have booked this hotel twice for company over the span of 2 months. Each experience was poor. First let me start off with the staff. Very rude and unhelpful! I tried to do a credit card authorization form for the second visit and they told me I couldn’t do it when I had just did it on the first stay. How can you have business travelers when you don’t allow credit card authorizations!!! Then my guest informed me that the staff was so rude to them upon arrival. Also they informed me that the rooms were filthy! The bathrooms weren’t clean at all. Hair everywhere. Staff was super unresponsive. This is unacceptable with COVID. This place is a mess. It used to be a nice hotel but it has really gone down hill. This place won’t be around long if they keep operating like this. I most certainly won’t be back and I will definitely not recommend this place to any of my friends, family or business partners.

続きを表示
短く表示

Wonderful Weekend

By

11月 18, 2020

My wife and I travel often for work, but this was an in town stay to relax. The hotel is incredibly beautiful, inside and out. We bundled up in chairs next to the waterfall on the trail with a glass of wine during the evening. The lights surrounding the trail and property are amazing.

続きを表示
短く表示