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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
72%
のお客様がこのホテルをおすすめしています。

総合評価

3.9

XXに基づく 1159 お客様レビュー
72%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1159お客様レビュー

  • 5 スター
    549
  • 4 スター
    244
  • 3 スター
    152
  • 2 スター
    111
  • 1 スター
    103

Comfortable

By

11月 16, 2020

club

This was the perfect location for my hospital stay @ Emory the very next day. Staff was accommodating. The only negative was how dusty the shelves were in the bar area...unreal. I brought it to the desk clerk's attention who brought it to the bartender's attention. While we enjoyed our wine (at happy hour prices), and an appetizer, he never made an attempt to clean in front of us although we are the only 2 guests in the lounge area. Action would have been better than inaction. It would indicate the bartender 'cared.'

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Great hotel

By

11月 12, 2020

It was a great hotel. There was a minor issue with my accompanying guest checking in but it was resolved. The only disappointing thing is that I still haven’t received my welcome amenity for my Gold Elite status.

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Disappointed on my birthday

By

11月 10, 2020

I was very disappointed in how slow the vallet parking was and my overall experience.

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Great bed and location

By

11月 08, 2020

club

Whoever I spoke with to book my room said I had breakfast included. When I went to get breakfast the front desk clerk told me I didn't get the breakfast. She showed me the reservation and called someone to confirm. She ended up giving me a breakfast ticket anyway. Excellent service.

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Loved it...Would recommend!

By

11月 08, 2020

club

I loved everything except the breakfast selection.

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Overall great service I would not change one thing

By

11月 07, 2020

club

Everyone was very nice and concerned. My husband had surgery at Emory, the staff was great help to my husband and myself. They took care of our truck and when we was ready to go out they parked it out front for us, help carry our luggage down and my husband which was in a wheelchair. Thank you very very much.

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no heat in the room

By

11月 06, 2020

club

my room was very cold we waited some time to see if the heat would come on but it never did , i had to sleep with my clothes on couldnt take a shower cause no heat in the room which was crazy to me

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Comfortable stay

By

11月 05, 2020

Everything was wonderful I loved the view only thing I didn’t like was that the sliding door to look out the city from was closed that’s the only bad thing but everything else was wonderful even down to the breakfast can’t wait to visit again I’ll be back real soon

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Nice Hotel

By

11月 04, 2020

The hotel was in itself was nice and clean as expected. I did run into some issues though.. the rooftop and balcony were out of reach even with masks which was disappointing as it was the one reason why I had picked this hotel to begin with. In the room everything was clean and fine except for no vent came with the shower which caused lots of steam and the toilet wouldn’t flush right. On the way out the man who took care of our valley made fun of my name which made the experience worse. He then proceeded to say to my fiancé : “ you know we work on tips right..! “ rudely before even given us a chance to get in the car and for him to grab his wallet. For the price I think I could have gone elsewhere but overall not the worse experience I guess..

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3/5

By

11月 03, 2020

platinumelite

No packing and charging 40 a day for every packing and every visitors that came to visit me i have to pay 40 dollars for that is ridiculous

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Comfortable bed and Great service

By

11月 03, 2020

club

Really loved my stay great staff and very helpful.

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Comfortable bed and convenient valet

By

11月 01, 2020

club

Really enjoyed my stay myself and my mom. Everything was clean and comfortable and the staff that I encountered were very pleasant.

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