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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
92%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 2139 お客様レビュー
92%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2139お客様レビュー

  • 5 スター
    1372
  • 4 スター
    549
  • 3 スター
    122
  • 2 スター
    70
  • 1 スター
    26

Fabulous hotel

By

9月 15, 2021

club

We easily found our way to the hotel and from the moment we checked in we just knew this hotel had class and that we would have a superb stay. The staff were amazingly helpful, the bedroom and bathroom were wonderful and comfortable. This hotel was so centrally located we couldnt ask for more.

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Best hotel in city Center Chester

By

9月 14, 2021

club

This was a treat for my friends birthday. The staff made a fuss of her and made the stay so fabulous. Lovely rooms, excellent happy staff, superb location .. definitely stay here if you want to be in city Center. Also easy to park and wonderful spa .

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Great Rewards Night

By

9月 13, 2021

Lovely stay at the Crowne Plaza Chester. Safe, clean hotel with great service.

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Lovely break

By

9月 12, 2021

club

Great service lovely staff, room allocation recognised profile requests

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Grear stay

By

9月 12, 2021

club

Overall great stay. Parking on EV Bay to charge up was an issue due to ICE or other EV who had finished charging but could not move due to full car park. Still had to pay £10 daily parking fee. Inside great stay overall, vouchers for drinks, all the facilities you want, but starting to look but tired, needs a refresh.
Will stay again

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Very helpful staff

By

9月 11, 2021

club

Both my self and husband really enjoyed staying at the Chester Crowne plaza. Every member of staff was extremely helpful and very pleasant to talk with.

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Great service

By

9月 09, 2021

club

Staff were very helpful and friendly. Location of hotel was fantastic for centre of Chester. Breakfast was good, plenty of choice. Our spa experience was lovely too. Would recommend

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Crowned Plaza Chester

By

9月 07, 2021

We wanted a much needed relaxing couple of days and we got it here!
It’s in the centre of Chester so great to be able to walk around. The pool is lovely, temperature is perfect and great to have a relaxing swim, we were disappointed that the spa pool was out of order but enjoyed the steam too and sauna.
The staff were all extremely helpful and friendly.
Breakfast was a little disappointing, I had to ask for a couple of things to be refilled and poached eggs were not available.
Our evening meal was delicious.

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Clean room and fab service

By

9月 07, 2021

Really lovely stay at the Crowne Plaza, clean rooms, nice spa facilities, great breakfast and lovely staff

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I was shocked with the status of the room

By

9月 06, 2021

The room was dirty, sheets were dirty, walls were in scribbles, bathroom was taken straight from the 70s with no pressure in the shower. I was literally shocked that 4 star hotel is assigning room like this.

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Great hotel very clean

By

9月 05, 2021

Lovely hotel very clean perfect stay best nights sleep I’ve had in months

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Chester city centre stay

By

9月 04, 2021

We booked the Crown Plaza for 1 night as a family of 4 we got the executive suite because family suite unavailable. Reception area and staff lovely. Surprised at how dated the room was it was 2 double bedrooms in 1 room. Decor could do with a change. The room was spotless apart from couple stains on the sofa bed. Breakfast plentiful and really nice too. Think it was overpriced for 1 night bed and breakfast compared to other hotels but I guess they have all put prices up because of people staying at home rather than going abroad. Lovely sightseeing in Chester city centre

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