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90%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 730 お客様レビュー
90%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

730お客様レビュー

  • 5 スター
    496
  • 4 スター
    140
  • 3 スター
    47
  • 2 スター
    22
  • 1 スター
    25

amid covid-valet not wearing gloves

By

3月 30, 2020

hotel is good. NO fridge...this irritates me beyond anything else. Never have I stayed in any other hundreds of hotels in my years of travel, and not had a fridge. Our fav restaurants are in this city, and we always bring leftovers back to our room for later, hard to enjoy cold food with no fridge or microwave.

valet was cleaning steering wheel upon arrival of our car to us-day 1..amid coronavirus 2020.

valet had music blaring, clearly drove insanely bc everything was spewed among my back trunk area, had stayed in place with driver 1st day. car smelled of cigarettes, and he did not clean our steering wheel or have gloves on, as staff did day before. -day 2

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Overall ok

By

3月 23, 2020

club

I didn’t get the room I wanted, I don’t understand why I have type out so much when my only real concern was I wanted to see the chandelier from my room and I couldn’t

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Great experience

By

3月 20, 2020

The property, amenities and staff were fantastic. Our concierge Alex knew his business and did it well. The restaurant is excellent great food and service.

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Great Place to Stay especially near CSU

By

3月 19, 2020

platinumelite

This is a great hotel near CSU and downtown Cleveland. The staff are friendly and helpful and the rooms are super clean with enough space. I enjoyed my stay especially during a very busy time for me. Look forward to the next visit.

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Lovely place

By

3月 19, 2020

Had a great weekend. Great comfy bed. Just missed out on hot tub and pool. Bar and restaurant closed early as well but for safety precautions regarding the caronavirus.

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COVID-19 Comfort

By

3月 18, 2020

Outside of what was going on my stay was pleasantly comfortable even though the gym, pool and sauna was closed.
Room was spacious and I was able to make do in the room.

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Lovely, friendly, helpful staff and very large, comfy room

By

3月 15, 2020

platinumelite

Our two nights at the Crowne Plaza in Cleveland were lovely and terrific. We were given two very spacious, beautiful rooms with terrific views of the street below and Cleveland's famous Playhouse Square. Perfect pillows!

We especially appreciated the availability of the shuttle service to take us to various sightseeing spots and restaurants around the downtown area. The staff throughout the hotel were lovely.

The very loud walkie-talkies that housekeeping uses in the hallways were very disturbing on Saturday and Sunday mornings, when we wanted to "sleep in" on our mini-vacation.

The tiles around the bathtub badly need refurbishing. The grout was stained, mildewed and crumbling. No light in the closet.

All in all, a good stay, with the exceptions noted. Lovely staff!

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Crowne Plaza Playhouse Square, Cleveland

By

3月 11, 2020

club

The hotel staff were very friendly and helpful. The rooms were clean and there were plenty of electrical outlets to plug in phones, tablets, etc. It's a very short walk to the Playhouse Theatre and other spots of interest in downtown Cleveland. The only ding in my review was the fact that it seemed like they boosted the price of an overnight stay due to the concert at the Playhouse. Other than that, I would definitely stay here again.

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Mostly great

By

3月 10, 2020

club

Bathroom could have been cleaner. Everything else was as expected

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Waste of money

By

3月 10, 2020

club

After my horrible wake up call, my breakfast was wrong

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Comfortable bad

By

3月 09, 2020

Great bed. Rooms need to be updated a bit, but overall a good experience.

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Great Cleveland Hotel!

By

3月 09, 2020

Loved staying at this hotel! Great location, wonderful staff and nice amenities.

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