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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
90%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 1636 お客様レビュー
90%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1636お客様レビュー

  • 5 スター
    1075
  • 4 スター
    336
  • 3 スター
    110
  • 2 スター
    71
  • 1 スター
    44

Poor cleanliness and poorly trained staff

By

11月 23, 2020

club

The room and the hotel generally were not clean even by pre-COVID standards!
More than three times the total cost of my stay has been charged to my credit card and still, not released. The front desk Manager said, "not to worry it will be released" yes, but when? It still shows on my card! Everything is closed because of COVID and they do not even gave enough staff to answer calls from Guests. A 2 star experience at best!

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Great Hotel

By

11月 17, 2020

Its was an amazing experience from beginning to end

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Comfortable bed and service

By

11月 11, 2020

club

Got a good night’s sleep every night
The front desk staff was professional and friendly

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Great stay

By

11月 10, 2020

club

This was a great stay. The staff was very friendly and attentive. The rooms were very clean and the hotel was taking all the necessary steps to keep the hotel safe and clean.

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Great room

By

11月 04, 2020

Staff was great made you feel at home wished the bar and breakfast would have been open but it is still covid

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My favorite place

By

11月 02, 2020

club

Always a great price for the quality could be cleaner

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Comfort in the Fire Times

By

11月 02, 2020

platinumelite

We had to evacuate because of the fires. Aldo and his staff were swift in helping the overwhelming flood of people coming in. They were compasionate and helpful.
Rooms were very clean and had a few plugs on the lamp which is a must for me. Internet was great too.
Awesome stay for work or play.

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Very disappointing

By

10月 30, 2020

The new policy due to Covid 19; there is no breakfast service. Unfortunately, I paid extra for breakfast.
I checked in around 11:00 pm, and the receptionist told me: sorry, there is no breakfast, and the credit will go to your pass parking. I wish someone would let me know in advance. I wouldn't pay extra for breakfast.
The room was dirty and full of hair all over.
I have an iPad Pro, but the hotel is not yet ready to promote the sophisticated charger.
The lobby looks very unaesthetic as a supermarket store with all its chank food for sales.
Very disappointing, I felt I had arrived at a youth camp and not a hotel, not worth the money at all

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Amazing time

By

10月 28, 2020

Our family had an amazing time its clean and beautiful. Down side is covid so no breakfast included and jacuzzi was closed but we still made the best of it. Beautiful hotel, close to amenities. Great time.

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Great place clean most comfortable beds

By

10月 26, 2020

club

Super clean room really feel comfortable staying at the crown plaza

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Great Staff Members

By

10月 25, 2020

platinumelite

The staff members are incredibly awesome. Based on COVID-19, the hotel is extremely clean and enforce the standards.

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All positive, 1 negative

By

10月 20, 2020

platinumelite

Hotel staff was great and I was very happy about the accomodations provided. Room was clean amd renovated
Bathroom clean, mattress was comfy.

Everything was great except the carpet in the hallways appeared to be dirty and not vacuumed very well.

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