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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
91%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 2006 お客様レビュー
91%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2006お客様レビュー

  • 5 スター
    1218
  • 4 スター
    538
  • 3 スター
    141
  • 2 スター
    57
  • 1 スター
    52

Allan

By

11月 22, 2020

I was staying for business in the area and have no complaints. It was just a pity that whilst staying my colleagues and I were not able to enjoy Harrogate or indeed the hotel facilities. But then had the circumstances not been what they are we would not have been here in the first place!!

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Business travel

By

11月 19, 2020

platinumelite

Good for business oreo pleasure usage. Short walking distance to centre of Harrogate

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Nice hotel

By

11月 18, 2020

Nice hotel in good location but if you want breakfast in the morning before you go to work be prepared for it to turn up 30 minutes late if at all with no communication from the hotel to tell you your not getting breakfast

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Fantastic Hotel

By

11月 12, 2020

I recently stayed overnight as I had a shift at the Nightingale next door. Every single staff member was polite and extremely helpful. The food was excellent - both dinner and breakfast and it’s served as room service due to covid. The room was extremely clean and well maintained. The only issue I had was that my room seemed to be right next to some pipes or something similar and it was quite noisy all night. My breakfast was also late but that was due to me not putting my room number on my breakfast order so that was my fault. The staff on reception were extremely helpful when I rang and made it up straight away for me.

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Non smokers be aware

By

11月 06, 2020

They allow guest to smoke in rooms without challenging them
When we complained they said they knew about it from the walks / checks they do at night the whole corridor smelt of cigarettes as did our room they said were sorry and would talk to the guy but why not put a stop to it when they knew about it
Total lack of respect for guests
Horrendous experience

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Good value, good breakfast, but that was about it.

By

11月 06, 2020

We stayed at the Crown Plaza in October 2020.

What was good?
The staff were polite and professional.
The breakfast was very good indeed.
Hot powerful shower.

What wasn’t good?
The room appeared clean, but on closer inspection, the bathroom bin hadn’t been emptied and their was a food item left on the floor.
The bed was very hard. I woke up aching.
The bathroom was tired looking.
The window clattered in the wind - too noisey to have it open.
Lots of standard freeview channels unavailable on the TV.

I wouldn’t choose to stay again.

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Great Hotel-

By

11月 02, 2020

Spent the night in Harrogate, great hotel, staff great, spacious room, Breakfast great.

Thumbs up. ill be back

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Comfortable bed

By

10月 30, 2020

club

Can’t fault this hotel great value and service. Very close to Town centre shops and restaurants

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Great food and comfortable bed and great service

By

10月 30, 2020

Had a great stay....no problems,staff were really friendly and helpful from the reception,breakfast and the bar.Neil from the bar would go above and beyond to help.

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Lovely

By

10月 28, 2020

club

I had a comfortable stay although the bathrobes have seen better days and could do with a replacement. Our room was lovely but I take sugar with my tea and this was not provided so never had tea in the room. Throughout the whole stay the fire alarm went off at the same time on both nights which made it difficult especially for those on the top floors with health issues to get down. As it turned out it was a false alarm which rightfully should have been resolved after first night. Other than that is is a lovely hotel and the manager made contact and apologised for the inconvenience after we had left which made things a lot better.

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Felt safe.

By

10月 25, 2020

club

Well done Crown Plaza. Was an excellent experience.

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Excellent for business

By

10月 25, 2020

Working remotely can be challenging. However the Harrogate Crowne Plaza is clean, comfortable and conducive to good working. Rooms are spacious and little things like pillow spray, slippers, a working fridge with complimentary water and chocolate all add to the value. experience.

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