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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
89%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 1642 お客様レビュー
89%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1642お客様レビュー

  • 5 スター
    1121
  • 4 スター
    279
  • 3 スター
    104
  • 2 スター
    68
  • 1 スター
    70

Musty smell with a damp feel

By

11月 23, 2020

platinumelite

Stayed here a couple of years ago and it was on par with IHG standards but will stay somewhere else in the future.

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Omg great

By

11月 17, 2020

I loved it well worth your money my husband said it was the best room we ever had. The workers are so friendly I will be returning wishing I could have stayed longer.

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Great staff and nice rooms.

By

11月 17, 2020

Deirdre is an excellent asset to your organization and I want to thank her for all of her help. See you again soon!

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So Clean So Quiet

By

11月 04, 2020

It was very nice. Such a chilled environment! Friendly front desk... Clean room!!!!

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Interesting Weekend Stay

By

11月 03, 2020

The A/C plus Heater unit made a constant noise on every start cycle, which by the morning was noticeable worst. I alerted front desk on my way out for lunch, which upon return found out unit was broke and would need to be moved to another room. The second room was not my original king, yet was told there was one available due to Halloween Weekend. I noticed in the second room similar to the first the bathtub knobs were stripped slightly. This disappointed me, which shows rooms are not being assessed when cleaned for maintenance possible repairs before allowing another customer stay.

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Disappointing

By

10月 28, 2020

I have stayed at this location many times in the last several years as a get-a-way for my wife and I. We have always liked the location due to it's location of places we visit in the city and the staff has always made our stay exceptional, but not so anymore. I understand COVID has had an impact on many businesses and industries, as well as city officials limiting their abilities, but this will be the last time we stay at this location. Everything is closed with the exception of your room. We arrived in the evening and the only lights on were in the immediate check-in area. The staff has changed and the professionalism left as well. The hotel seems to be going down in appearance too. It was clean and we slept well, so it still has that positive aspect.

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Mr. White

By

10月 27, 2020

platinumelite

Your front desk attendant,Diedrich, I think is her name. Needs serious training with her customer service

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Extremely comfortable beds! Great location, and service

By

10月 26, 2020

club

I found this hotel extremely well maintained. The staff was very friendly and helpful. They went above and beyond for our crazy wedding group. I would recommend this hotel to anyone staying in this area.

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Good price

By

10月 21, 2020

club

Hotel staff were very helpful and did their best to make our stay a good one. We went for a wedding and the bus took us to our location and picked us up both nights. Very friendly and helpful drivers. Hotel is getting a little jaded and old fashioned, but for the price was clean. COVID has necessitated that the restaurant and breakfast were non-existent which made it uncomfortable in the mornings to get something to eat. Off course, we could have cooked our own, but didn't know the restaurant was closed until after we arrived and were too busy to find a store.

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What happened to this hotel? Disgusting Stay

By

10月 20, 2020

club

COVID 19 mandates not followed had to wait 20 minutes for elevator ,had to ask for clean towels , take out my own trash. Found a pair of panties behind door in bathroom ,room just didn't seem clean. Rooms need updating. What happened to this hotel chain I used to enjoy staying at the Crown Plaza but I do doubt that I will be back.

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Covid - No Breakfast

By

9月 28, 2020

It is just aggravating that during this time, when you are used to having breakfast at the hotel, there was not any choice. Some are doing take away bag breakfast which is at least offered.

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Clean

By

9月 23, 2020

Overall the stay was great, very clean, comfortable

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