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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

確認
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
90%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 1612 お客様レビュー
90%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1612お客様レビュー

  • 5 スター
    1110
  • 4 スター
    273
  • 3 スター
    101
  • 2 スター
    65
  • 1 スター
    63

Thanks for Understanding

By

8月 02, 2020

platinumelite

Had an incident with my guest your staff as well as the authorities were fair and understanding and I greatly appreciate Ms. Deirdra she was so hospitable to my friend in need and I would like to shake her hand personally for sticking to the “G-Code”.

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Thank You.

By

7月 20, 2020

platinumelite

I would highly recommend this property. The Crowne Plaza is very well located to inner city of Houston. Rates were very reasonable and property was very cozy.

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Staff

By

7月 16, 2020

I was woken up at 2130 hrs to sign a no smoking agreement. It could of waited till the morning. Your front staff told me that she didn't want to get written up. What's more important, your staff or your customers.

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Got the job done

By

7月 10, 2020

platinumelite

Problem free. Easy access to food and the medical center which is why we were in houston

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It was ok.

By

7月 09, 2020

club

Seems like attention to detail is not their strong quality. The bathroom painting was rough. The tower was torn. No breakfast option, even due to COVID-19 many hotels have a bagged breakfast for such.

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Comfortable bed, spacious room.

By

7月 06, 2020

Beautiful decor, unfortunately couldn’t utilize all the facilities because of the pandemic.

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Thank you for keeping us safe

By

7月 05, 2020

platinumelite

The Crowne Plaza in Houston, TX, Shalana, who works at the front desk was super helpful. As soon as check-in she gave me the options to have room service or not. I declined the room service, but I did ask for other amenities (towels, soap, shampoo, etc.) Without any hesitation, I was given what I needed.

Also, the people that worked in room service knocked at my door in the mornings to pick-up the room's garbage, and ask if I needed anything.

Overall, my experience in this hotel was marvelous. The administration and staff sure made my experience a memorable one, especially during pandemic. I wished everyone at this hotel stays safe, and thank you so much for caring about me and my fiance's health. Our safe experience could not have been done without the great staff from the Crowne Plaza - Houston.

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3 night stay

By

7月 01, 2020

The staff was friendly and accommodating, so I have no complaints there, but room 333 smells like mold and there was someone else's hair in the bathtub.

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Great Hotel

By

7月 01, 2020

platinumelite

Friendly staff and great attention to detail and precautions regarding Covid 19. Felt very safe staying here, room was clean and comfortable. Recommend it to anyone visiting Houston. Plenty of restaurants close by as well.

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Comfortable and great service!

By

6月 29, 2020

Had a great stay, staff is very helpful and awesome!

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Ok stay

By

6月 25, 2020

club

Ok hotel. Good for using points to get cheaper rates.

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Would definitely recommend

By

6月 25, 2020

club

Took a weekend getaway to Houston and this was the hotel I was staying at. I enjoyed my stay here. The location is not far from anything. Every place I went was less than 30 minutes from the hotel. The rooms were nice and everything was well put. The bed was so comfortable to the point were you didn't want to get out of them. The staff was nice and friendly. The only thing "bad" thing would've been that there was a stain or spot on the shower curtain. Other than that, everything was great. I would definitely recommend and will book here again.

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