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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
95%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 1966 お客様レビュー
95%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1966お客様レビュー

  • 5 スター
    1425
  • 4 スター
    406
  • 3 スター
    80
  • 2 スター
    34
  • 1 スター
    21

Not the best stay I’ve had

By

8月 12, 2020

When checked in our first room there was a strong smell of smoke and the room wasn’t clean, there was stains on the carpets and bits of hard dirt on the floor, a pillow was dirty and the towel over the bath was black basically and the lad at reception was really helpful and changed our room for us. The bathroom is outdated from about the 80s and needs refurbed ASAP.

The option to have a full English for breakfast was good.

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Fantastic hospitality

By

8月 12, 2020

club

It was mine and my wife’s 20th anniversary and the staff couldn’t do enough for us, room upgrade, free drinks, the hotel is really COVID conscience, safe and really clean, safely complying to social distancing rules.the swimming pool is also great with only a few guestS allotted to each time slots, throughly enjoy my stay,

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Perfect stay for a couples break

By

8月 12, 2020

club

We had the perfect stay by the water for our romantic break away. The receptionist was very helpful upon arrival and nothing was too much trouble. Great stay, great location and will definitely return.

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James

By

8月 12, 2020

club

Staff were very helpful on arrival and we settled down very quickly. great location for what we wanted ie. the shops!
Great breakfast to start the day and very quick and easy check out when we had to leave.
Many thanks to all the staff.

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Rest service clean hotel

By

8月 12, 2020

Spotlessly clean hotel. The staff were very friendly. C19 measures make you feel safe. A great room 136 overlooking the Mersey

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Would highly recommend

By

8月 12, 2020

This place is nothing short of fantastic, the staff extremely happy and helpful, nothing at all is to much for them!! I wouldn’t even try a different place in Liverpool, this place has everything you need and is in a fantastic location to anything you want to do, perfect for bars and restaurants, ferry, walking distance to museums, just an ideal place,

I would like to thank all the staff for making our stay so brill,

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Spacious bedrooms with good staff service

By

8月 11, 2020

club

Stayed at the Crowne plaza liverpool city centre room 320. Room was clean with nice comfy bed. The only problem occurred when I decided to go for bath after my little ones. Went to release the water from the bath, the plug got jammed. Tried my best to undo it but in vain. Even the staff came and tried with few props but no luck. The staff had to give us access to bathroom to next door.

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Great place to stay

By

8月 11, 2020

Great location very friendly and helpful staff well worth a visit

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Definitely recommend, but check what’s available before you book!

By

8月 10, 2020

The hotel is beautiful, the rooms generous and the staff lovely. The gym offered everything you need for every level of capability and was quiet and clean. We came for the treatments and jacuzzi etc which weren’t available so I would check before visiting again but would definitely use the hotel for my next visit to Liverpool, the location is perfect.
The car park is chargeable which is a disappointment when paying for a top hotel, especially when some of the cheaper alternatives nearby offer free parking.

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Great location for Liverpool weekend

By

8月 10, 2020

club

Pleasant modern hotel with spacious public area located right on the docks in Liverpool. Staff were very nice and the hotel seemed to have a good safe approach to Covid.

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great service

By

8月 10, 2020

platinumelite

nothing was too much trouble during my stay,great service

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10/10

By

8月 08, 2020

club

When we got there it was a fast check in got told everything we needed and then was surprised with a nice card and plate of deserts to celebrate our anniversary as well as another card and plate of food the first night

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