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お客様レビュー

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
82%
のお客様がこのホテルをおすすめしています。

総合評価

4.1

XXに基づく 2129 お客様レビュー
82%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2129お客様レビュー

  • 5 スター
    975
  • 4 スター
    695
  • 3 スター
    224
  • 2 スター
    128
  • 1 スター
    107

Kings cross

By

12月 28, 2020

platinumelite

Poor set up with COVID no breakfast no food no drink no room amenities and no cleaning - all not posted when booking

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Nice stay

By

12月 28, 2020

club

My stay was overall very good and would recommend this hotel, my room was clean, modern, warm and bed was very comfortable as well. The bathroom was also modern and everything worked properly, it had a lovely shower and a rain shower with bath. I would have to say that the only problem I had was a few late arrivals in the evening as the doors don't close quietly and slammed.
I wouldn't recommend the breakfast either it isn't the best and for what you pay it was poor quality.
Overall I will be staying again as it is very handy for the rail which I use regular for my visits in London.

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Stay at london

By

12月 25, 2020

I think the hotel managed to please in all areas during a difficult time therefore I feel to complain would be unjust the stay was pleasant and only lacked where covid rules hampered the normality

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Excellent staff but hot stuffy room

By

12月 23, 2020

Lovely room and comfy beds but air con wasn’t working, the unit hadn’t been cleaned and the room was hot all night. The windows don’t open. There are only about 20 parking spaces but thankfully we managed to get the last one! The staff were lovely and helpful though and the breakfast was done really well despite corona.

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Good choice during the pandemic

By

12月 21, 2020

If you need to travel during the pandemic, this hotel is a fine choice. The room overall is good but the coffee area is quite dirty with some stains on the cup, but other places are overall clean.

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很优秀

By

12月 20, 2020

club

地理位置优越 交通便利 靠近国王十字 公交站走路2分钟

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Central and great price

By

12月 19, 2020

We travelled to the Hotel location due to working a tv commercial As a family. Although London had just gone in to tier 3 we had a Funtime wondering around the sights and freely seeing to attractions. In some respects it worked out better that it was quieter as are children could see everything clearly without the crowds of people.

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Room humidity

By

12月 19, 2020

Aircon didnt work, so room v humid (in Dec!) - I see others have highlighted this in reviews but clearly nothing has been done about it. Also there was a loud, continuing noise like a fish tank with whales swimming in it in above my ceiling which kept me awake all night. I would not recommend this room/hotel to anyone.

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ACs don't work

By

12月 18, 2020

While the room was clean, the air conditioning wasn't working. It was 12 degrees outside, but inside the room it was furnace. We changed rooms as well, didn't make any difference. Barely slept the night, and I had important exam next morning! Terrible experience

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Average hotel if they fix air-conditioning

By

12月 16, 2020

The hotel is located approximately 18 minutes from King's Cross.

Unfortunatly, during my stay the air-conditioning didn't work. I was so hot and contacted the hotel at 3am. The staff failed to resolve the issue and said we would address the issue in the morning, which was too late. As result, I had an awful night sleeps. I raised this with the staff in the.morming and was informed they would 'investigate' further. I have had to response nor an apology.

Furthermore, my breakfast was served Cold.

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Nice hotel

By

12月 10, 2020

Clean room, facilities greatly reduced due to the current circumstances. Hotel very quite.
Friendly, professional staff doing the best they can.
The hotel 15 mins walk from Kings Cross or Faringdon.

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Hot noisy hotel room

By

12月 09, 2020

The beds were comfortable but you couldn’t actually sleep in them because there was so much noise outside the rooms and the air con had broken so the room was so hot my lip balm had actually melted. It took over an hour to move rooms at midnight and the night staff at the desk were incredibly rude and unhelpful (when I finally got hold of them)

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