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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
95%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 2032 お客様レビュー
95%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2032お客様レビュー

  • 5 スター
    1401
  • 4 スター
    475
  • 3 スター
    84
  • 2 スター
    48
  • 1 スター
    24

Difficult Times

By

12月 06, 2020

club

Our visit to Manchester was for one of the most difficult experiences of my life. The staff had to ask the purpose of my visit due to Covid-19 regulations. They did so politely (many UK businesses seem to think the pandemic is an excuse to ignore customer service) and when they discovered the purpose of our visit they were sympathetic, helpful and discreetly supportive.
Nicole on the reception desk was kindness itself; Peter, who we saw later, thought nothing was too much trouble; and Eunice was a ray of sunshine in a dark time with room service.
The facilities were lovely but my mind was elsewhere on this visit but the staff were amazing.

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Excellent staff during a difficult time

By

12月 02, 2020

club

Clean and friendly

Staff were excellent and would be the reason for my return especially the lady who checked me in

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During Covid lockdown, Exceptional service

By

11月 17, 2020

Fantastic service, excellent food, fantastic sleep and felt 100% safe during visit from Covid-19 due to professional service offered by the hotel. One of the best breakfasts i have every had, safely eaten in my room. I do not want to travel during there awkward times, but when I have to. I feel comfort that IHG and crowne plaza offers such hugh quality rooms, high quality service at excellent prices. Well Done!

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Great stay

By

11月 14, 2020

From my arrival at the Manchester Crowne Plaza to checkout, all staff could not have been more helpful and welcoming. Despite the lack of ambiance due to less visitors, the staff went out of their way to bring some feeling of normality to my stay. Room and room service were brilliant. I always enjoy staying at this hotel, but all staff members I met exceeded my expectations on this occasion. Thanks to all concerned

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Stay during strange times

By

11月 13, 2020

platinumelite

I stayed in the hotel for a course I was attending in Manchester. I was informed in advance of the need to provide keyworker ID, saving any issues occurring on arrival. The staff were very helpful in facilitating an early breakfast so I could leave for my course on a full stomach. The hotel was well maintained and I enjoyed the added benefit of automatic room service breakfast. I would definitely stay again if going to manchester

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Excellent stay

By

11月 11, 2020

Acknowledged as a Spire Ambassador and greeted as a returning customer. Given upgrade. Comfortable bedroom with excellent amenities. Did not use breakfast service but they have an excellent system which combines a good choice with social distancing.

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Excellent stay

By

11月 09, 2020

We love this hotel and thought we would stay again for our wedding anniversary. It would have been nice to have been offered an upgrade but we understand where hotels are during these trying times. We will definitely be back again as the staff are great and the food and drinks are of good standard too.

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Very comfortable stay

By

11月 09, 2020

Good hotel good city centre location .id recommended staying here

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Comfortable safe and convenient

By

11月 08, 2020

Staff were very friendly and helpful. Felt safe checking in and was very satisfied with quality of hotel.

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Excellent stay

By

11月 06, 2020

club

Great hotel, fantastic location for city centre shopping. Staff were amazing, very friendly and happy to help in all areas of the hotel. Looking forward to returning

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Great hotel

By

11月 06, 2020

Good clean hotel.
Great staff.
Great price compared to other ones.

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Comfortable bed club lounge amazing

By

11月 06, 2020

club

Had a 2 night stay in a king size club room with my partner for our 13th anniversary. Staff are very welcoming and can not do enough for you. Club lounge was a lovely extra to our stay the food was nice. Really enjoyed the complementary alcohol beverages. The room was nice and clean with a lovely view over the centre. I had the best nights sleep I have had for a long time.

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