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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
88%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 2247 お客様レビュー
88%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2247お客様レビュー

  • 5 スター
    1306
  • 4 スター
    558
  • 3 スター
    182
  • 2 スター
    113
  • 1 スター
    88

Awesome Hotel

By

12月 06, 2020

Friendly staff and comfortable staff! I’ve visited this hotel many times in the past and I’ve never had a bad experience.

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Recharged in a King size bed!

By

12月 05, 2020

platinumelite

Thanks for a great stay in between long flights - overnight transfer in Chicago!

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Nicest front desk staff, could use some more TV channels during pandemic

By

12月 03, 2020

I've been to this property several times. Everyone is so nice, and even nicer when they recognize you.

Since I stay for essential business during the pandemic, it'd be nice if more TV channels were available.

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Great room

By

11月 18, 2020

Excellent place to stay and it is very clean and the staff was friendly

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.

By

11月 15, 2020

They charged for parking without saying anything and even though the hotel was probably not even 10% capacity. I got charged but my colleague didn’t. Only reason I was charged is because I was thoughtful and asked if I needed to move my car from the 15 minute zone which I was told that no I didn’t have to but I needed to put a note on my dashboard. Nothing about prking fees. It is in the fine print in the IHG app but nothing about it during check in. That part of town was dead and there were dozens of open spots not to mention the entire garage which I diidn’t even use. I am a Spire Elite member and use IHG hotels constantly for many years, because of Covid and the Convention Center being shut down this hotel was cheap so I booked it. This was a company trip and I have to submit this extra charge that I didn’t realize I had to be charged to my boss. I could have easily parked off premise to avoid this charge because of how absent people are from that area.

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Excellent Hotel

By

11月 06, 2020

platinumelite

We stayed there for business and pleasure using reward nights. The overall experience was excellent. The property is clean and the staff was very courteous even through these tough times. The room was clean and spacious. Overall it was an excellent value for our money.

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Good stay

By

11月 04, 2020

Very clean rooms, covid special rooms, it was very clean and tidy and i had a good time in the room

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Great O’Hare area hotel for business stays

By

10月 24, 2020

This hotel has an amazing staff that is so welcoming and friendly. The attitude of the staff is second to none. They all make you feel important as a valued guest

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Spending the night between airline trips

By

10月 23, 2020

Bed didn’t have enough covers and was lumpy. Lobby was dirty. Air/ heat was not consistent. Thin towels and only 2. Really?

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Good customer service

By

10月 20, 2020

I wanted to get a double queen suite as I was going to stay with my teen age kid and they had only one bed suite. I was on the call with the customer service representative for 20 minutes as she was very patient and made sure I got what I needed!

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BIG THANKS

By

10月 20, 2020

club

The folks at this hotel could not have been any better to work with! The way they took care of us far exceeded our expectations and we are extremely grateful for everything that they did to accomodate us in a safe, enjoyable and affordable manner.

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Extremely Clean!

By

10月 20, 2020

We stayed here Oct. 9th, 2020 to celebrate a friends birthday. The staff was very friendly and helpful. The rooms are cleaned and then sealed with a sticker on the door. This way you know no one has entered the room after it has been cleaned. I love this hotel for everything this hotel has to offer and the location. It is walking distance to so many restaurants and bars. It is very safe to walk around. I can't wait to stay here again!

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