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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
85%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 1096 お客様レビュー
85%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1096お客様レビュー

  • 5 スター
    678
  • 4 スター
    228
  • 3 スター
    74
  • 2 スター
    47
  • 1 スター
    69

Need to get away

By

9月 16, 2021

club

My home basement was flooded. Needed to get away. Room was perfect

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They'll Check You Out Before You're Done Staying There

By

9月 15, 2021

They checked us out of the hotel while we were upstairs getting some horrible breakfast. When we came back to our room the gentleman said that we were checked out and they were cleaning the room so that's exactly what we did we went downstairs checked out and left the hotel.

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Comfortable bed

By

9月 15, 2021

club

Comfortable bedI have stayed in a couple hotels when visiting New York and by far the comfort and the staff at this hotel was amazing I would definitely come back to this hotel again

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Lovely Hotel

By

9月 13, 2021

platinumelite

The staff were courteous and attentive. The luxurious 12th floor view while having breakfast left a happy memory. The bedroom was spacious and uniquely designed, and provided a comfortable night's sleep. Look forward to returning and using the exercise room and pool if feasible.

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Clean room and great view

By

9月 13, 2021

club

The view from the restaurant and room were both amazing. All the staff was respectful and kind. Only thing I didn’t like was that the room had no mini fridge or microwave. Other than that it was great. I would still come back, just probably have to get the executive room instead.

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Needs To Be Updated and Cleaned better

By

9月 13, 2021

Needs To Be Updated and Cleaned better, paint, baseboard work. In general seemed a bit "abandoned". A couple of chocolate bars and chips in the lobby to purchase, no other food available.

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Hot Room (uncomfortable)

By

9月 08, 2021

club

I had a very bad experience at the hotel.The very first night we were there we woke up the next morning with no ac. The ac stop working. I went to the front desk to let the staff know that the ac wasn’t working in our room. I was told that they will have someone to look at it.It took them two days for someone to check out the problem only for it not to get fixed. We ended up checking out of the hotel at 3am in the morning because it was so hot in the room .The front desk person was the one who told us that the maintenance guy said that he wasn’t able to fix it.This was one of my worst experience in a hotel.

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Terrible Internet Connection

By

9月 07, 2021

club

Stayed two nights and the speed never went above 10 Mbps. Unusable for Zoom meetings, file transfers and other business functions. Front desk couldn't help and could never reach technical assistance. Tried wired connection in lobby and it was the same.

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Comfortable Bed!!

By

9月 05, 2021

This hotel is tired and needs some money invested to upgrade it to today’s standards!! Didn’t even have USB ports in the room?? Really??

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Great location and sky bar was beautiful

By

9月 04, 2021

club

This location was great for a hometown reuion. Meeting friends and family at the sky was so convenient. Rooms were nicely done and staff was very helpful and kind.

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Hard-working staff in an old hotel

By

9月 02, 2021

Hard-working staff in an old hotel. Great bedding and linens! however there was insufficient lighting in the bathroom and no exhaust fan. The AC is old and noisy; no mini fridge in the room.

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Good Crowne Plaza Experience

By

9月 01, 2021

platinumelite

This is an average Crowne Plaza, but that is a good thing compared to the majority of other hotels in the area. Nice amenities - the ones that are open, at least. No gym, no pool - COVID regulations are blamed at the front desk, but lets be real, this is also a cost cutting technique used by hotels to make up for having a light staff these days.

Overall, a good stay.

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