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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
88%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 1484 お客様レビュー
88%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1484お客様レビュー

  • 5 スター
    891
  • 4 スター
    331
  • 3 スター
    106
  • 2 スター
    100
  • 1 スター
    56

Cama super comoda

By

5月 19, 2020

club

Me encanto Completamente el servicio que me dieron en el hotel... Desde la bienvenida hasta que me retire del hotel personal súper amables cuarto excelente limpio y súper ordenado

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Legendary Customer Service

By

4月 18, 2020

Alyssa helped to ensure my stay was comfortable and ensured that my needs were met and expectations exceeded. One of the nicest IHG properties and fancier than the last Intercontinental I visited. All staff were super friendly. Well maintained and the orange tulips in front are a nice touch. Keep up the fantastic work!

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Clean and very comfortable.

By

4月 13, 2020

club

Travel for business. Due to COVID19 concerns many hotel amenities were unavailable. But all that were available were very clean and in excellent shape.

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Exactly what I needed

By

4月 01, 2020

club

Hotel was clean and close to everything iI needed.

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A great spot and like home away from home

By

3月 29, 2020

platinumelite

Yes it was a beautiful hotel, with slot to offer. I could care less about this review but I am bored with Coronavirus, I am not infected , however I am staying in place . Anyway great hotel great staff.

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Clean, comfortable room and bed.

By

3月 16, 2020

Stayed here for business and will stay again. Facility, room and lounge/restaurant were updated, clean with good food and service. Nice sized work desk.

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Never Again!

By

3月 10, 2020

We stay at the Crowne Plaza Warwick every year for our company Christmas Party. 2018, we could not believe we had a Christmas party at a hotel without a Christmas tree or holiday decorations. Our out of town guests, stay the week, had a lot of issues with all the construction going on.
One year later, still under construction and our guests had issues again. We only stay one night for the party every year. This year, our Rhode Island home is under construction, so we are staying in our Florida home, we have had to come up to Rhode Island three times so far this winter. Each visit, staying at the Crowne was worse than the last. Not sure who your contractor is, but what a horrible job! The hotel might look good, but every room we stayed in had issues. First visit, no cold water in the shower, one sink faucets did not work, and the bed is so uncomfortable. Second stay, no hot water, sink didn't drain (only one sink in the bathroom), and the bed is so uncomfortable. The third stay, I asked for a room with two sinks, I was told they have no way of knowing, gave me the key and said come back if there is only one sink, we did, from the sixth floor with our luggage. They were going to give me another key, and I could go check rooms until I found one with two sinks! We were not very happy with that answer. Finally, one young man said he would go and find one, so we went to the bar, had a drink and waited. Again, one sink would not drain, and the bed is horrible! The last straw was our last day; we left at 9 am and returned at about 11 pm. Housekeeping did not clean or make the bed. Only the dirty towels were removed, and a few clean ones left on the toilet tank.
Once we return, we will be looking into our Christmas party options. We will most definitely not be staying at the Crowne Plaza or having any of our out of town guests staying there.

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Business stay in PVD-Warwick airport area

By

3月 10, 2020

club

Convenient location, not far from airport, and easy highway on/off. Clean and spacious rooms with comfortable beds. Reasonable room rates. Friendly restaurant and room service staff; good food. Especially liked the dual window shades for controlling outside light and privacy.

Wishes: quieter heating units and complimentary bottled water in room.

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Great bedroom

By

3月 06, 2020

Pros:Good bedroom, nice bathroom, huge TV.
Cons: pillows too big, air conditioning was not very good

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Looks great

By

3月 04, 2020

club

Hotel was recently renovated and looks great. Only a few small things I would change. Also shower water temperature wasn't great.

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Nice Hotel, poor operation

By

3月 04, 2020

A nice hotel room doesn't matter much if you can't get into it. All room keys were not working for over 12 hours, waited on the floor in the hallway for over an hour before security could let me in for the night. No status or communication from the hotel at all throughout. 3 days later, I still haven't received a receipt.

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Great service, noisy heater

By

3月 03, 2020

club

Overall very good, but the in-room heater is VERY LOUD when on and VERY QUIET when off, which is really hard transition to sleep through - bring earplugs. (It also dries out the air, but that's common to most hotels.)

(Mind you, it's still WAY better than not having control over the room's temperature!)

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