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如果您已在酒店加入 IHG® Rewards Club 優悅會, 則您需要建立一個 4 位數字的 個人識別碼,以便存取您的 IHG 優悅會帳戶。
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您的IHG® Rewards Club 優悅會帳戶與個人識別碼相關聯。 如果您使用我們的自動電話系統,您的識別碼將與其一致。 如果您忘記了個人識別碼,我們可以透過電子郵件方式,將其發送到您在IHG® Rewards Club 優悅會登記的電子郵件位址。 請聯絡您最近的IHG® Rewards Club 優悅會賓客關懷中心獲得協助。
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電子郵件地址必須相符。
非常抱歉,我們的系統目前暫時無法使用。請稍後再試一次或聯絡 IHG® Rewards Club 優悅會賓客關懷中心尋求協助。
輸入的 4 位數字號碼必須相符。
忘記個人識別碼?
所有欄位皆為必填
未預期的伺服器錯誤
您的作業階段已經過期。請登入您的個人資料
非常抱歉,我們的系統目前暫時無法使用。請稍後再試一次或聯絡 IHG® Rewards Club 優悅會賓客關懷中心尋求協助。
在您的個人資料中沒有電子郵件地址?

聯絡您當地的 IHG® Rewards Club 優悅會賓客關懷中心 以使用您的電子郵件地址取得您的個人識別碼 及更新您的個人資料。 您在收到個人識別碼時, 也可以透過以下網址更新您的電子郵件地址: www.ihg.com/updateemail

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房客評論

每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。

評論
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

4

based on 1482 reviews
77%
Recommend This Property

Ratings Breakdown

1482reviews

  • 5 Stars
    682
  • 4 Stars
    397
  • 3 Stars
    177
  • 2 Stars
    118
  • 1 Stars
    108

Care of guests could use some improvement

By

June 19, 2019

We were disappointed with guest services. Our room was NEVER made up during our entire one week stay. One day, clean sheets were thrown on the unmade bed. No other days received even that much attention. Our trash was removed several days, but most days it was not. I had to ask for the coffee supplies to be replenished but could not use the hotel phone because it would not connect to either the front desk or guest services. When we asked at the front desk, we were not treated as if we were an annoyance. I finally just started taking the supplies I needed off of unattended cleaning carts including coffee supplies, fresh towels, and toiletries. We are not demanding guests, but at these prices, we do expect some basic services. We did enjoy the pool very much, but the hot tub was only operational the first day we were there.

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