Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
86%
Recomendar este hotel
Valoración general
4.2
86%
Recomendar este hotel
Very nice
ByChelle
21 junio 2017
Great location, would definitely recommend. We had friends in from out of town and spent 2 days in the city with the city pass.
Got the job done
ByStephanie
21 junio 2017
Hotel was dated, but clean and a reasonably comfortable bed.
Average hotel
ByJess
19 junio 2017
Service was good and we really enjoyed our balcony from the 16th floor. The wifi was good, but at times we had difficulty with connection. The location was good, but not great. It was about a 30 minute walk to millennium park and 15 minutes the the Willis tower. The aircondining unit was loud and difficult to operate. Overall we enjoyed our stay, but would prefer to be a little closer to downtown.
Happy Camper
ByPlaner
19 junio 2017
Friendly professional staff, great location, awesome restaurant.
ASCO 2017
Bywildeju
17 junio 2017
Ankunft 1. Juni Abends (ca. 10 pm) mit ca. 15 Gästen. Check-in mit 2 Personen dauerte fast 30 Minuten. Leider kein Hinweis, dass die Bar um 11 pm schließt, daher war kein Abendessen mehr möglich.
Hotel sehr voll, vor allem während der Frühstückszeiten. Insgesamt etwas abgewohnter Eindruck - eine Renovierung würde nicht schaden. Etwas abseits gelegen (25-30 min mit dem Fahrrad oder Bus-Shuttle zum Kongress-Center). Keine Europa-US-Adapter für Steckdosen vorhanden und auf nachfrage leider auch kein Hinweis, wo diese Adapter besorgt werden können. Leider nicht ganz geruchsfreies Zimmer. Klimaanlage nicht abschaltbar. Internet relativ langsam (Codewechsel am 3. Tag notwendig). Zimmer relativ laut (Lärm vom Highway). Checkout vergass Bar-Rechnung vom 1. Tag abzuziehen, die ich dann von Deutschland aus begleichen musste. Sehr hohe (nicht gerechtfertigte) Preise während des ASCO 2017
环境舒适
Bydavidsu
15 junio 2017
环境舒适，客房临近高速公路，晚上会很吵，价格过于昂贵，
真会服务不错，位置非常棒！每个房间有一个独立的小阳台，可以看繁华与居民区的风景！
great service
Bybig easy
15 junio 2017
was waited on in the dining room on Sunday evening 6/11/2017.Server was excellent I only wish I could remember her name.
Great hotel
ByAbennington
14 junio 2017
Amazing location to Randolph restaurants. The parking was an absolute mess though.
Filthy Room
ByUnhappy
12 junio 2017
For the price I paid for my stay here, I expected a nice and clean room. That was not the case whatsoever. There were several chips from a precious person on the ground (very visible...so clearly the floors were not vacuumed), there was a blob of something along with a stain on the floor right by the bed so every time I walked I had to avoid it, there was a big nasty stain on the chair in the room so needless to say I was unable to utilize that, and the bathroom floor was dirty. I paid entirely too much money to feel like I was staying in filth!
Business aTrip
ByThrottll
10 junio 2017
I was disappointed I was not acknowledged as a Spire Elite member and there were no upgrades available. This is the 3rd time in a row this has happened to me. I almost always get an upgrade everywhere else I stay. They offered me drink coupons as an apology for not having an upgrade but I don't drink.
When I stay at your properties I expect and upgrade, especially when the room costs $450 .
Wedding Weekend Minny Room
ByBAY999BAD
09 junio 2017
came for a 2 day stay for a wedding. Set up a roll away bed when reservation was made and confirmed it before getting to hotel. When we checked in they said they would send the bed up, after being in the room five minutes they called the room and asked us if we think the bed will fit in there, shouldn't you know that about your hotel. Left for dinner and when we got back a few hours later no bed. Called and they said the bed did not fit in the room, asked them to move us and they said they were full. Had them bring the bed and we moved the furniture to make the bed fix, some what. Also the fan in the bathroom did not work and the lights over the bed had a short in it and came on at 4AM, what a fun way to wake up when you are out of town. Went to the front desk the next day and they did nothing except offering me points on my rewards card, what a joke. They also said if they could find a room we could move, that would be kind of hard when we were gone all day to a wedding.
Long story short bad customer service, employees don't know what fits in there own hotel room and broken things in the room made for a much longer weekend then it should have been. When paying this kind of money I would expect better customer service and more options when problems to arise. lots more hotels to pick from in the Chicago area.
A Good Option in the West Loop Area
ByWinegrower
08 junio 2017
Professional and friendly staff are making the most of a solid, but not brand new, hotel property -- new features are under construction, which means it's a little noisy right now, but certainly bodes well for amenities in the near future; convenient location; solid basics: bed, bath, etc.