Europe, Middle East and Africa

• Telephone:

  • UK: +44 (0) 2033 499 033 (toll charges may apply)
  • Middle East: +971 4 429 0 530 (toll charges apply)
  • All other countries: +44 20 33 499033 (International calling rates apply)
• Platinum Elite number: 00 800 2222 4142 (toll free from most European countries) [conditional]
• Fax: +44 20 33 491 716 (toll charges apply)
• Email: ihgrewardsclub@ihg.com

Asia/Pacific

• Telephone:

  • Australia: 02 9935 8362 (toll charges apply)
  • Mainland China: 800 830 1128 (86 21 2033-4848 for outside Mainland China, call charges apply)
  • Hong Kong: 800 965 222
  • Macau: 0800 728
  • Taiwan: 0080 186 3366
  • Hours of Business: Mon - Sun 7:00am - 23:00pm CST
  • Japan: 03 5767 9325 (toll charges apply)
  • Platinum Elite Number for Japan: 0 120 566-955 (toll-free)
  • Hours of Operation: Mon-Fri 9:00am-6:00pm JST
  • Korea: 001 63 2 857 8778 (toll charges apply)
  • Platinum Elite Number for Korea: 00798 817 1077 (toll-free)
  • Hours of Operation: Mon-Fri 9:00am-6:00pm KST
  • All other countries: +63 2 857 8788 (toll charges apply)
• Fax : +63 2 857 8787 (toll charges apply)
• Email: ihgrewardsclub@ihg.com

Mexico

• Telephone: 001-800-272-9273 (toll-free)
• Fax: 001-800-725-8232 (toll-free)
• Email: ihgrewardsclub@ihg.com

Central and South America

• Telephone:

  • English: 801-975-3063 (toll charges apply)
  • Spanish: 801-975-3013 (toll charges apply)
• Fax: 801-974-3086 (toll charges apply)
• Email: ihgrewardsclub@ihg.com