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Opiniones de los huéspedes

Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.

Opinión
Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
56%
Recomendar este hotel

Valoración general

3.3

en base a 1222 opiniones
56%
Recomendar este hotel

Ratings Breakdown

1222opiniones

  • 5 Estrellas
    354
  • 4 Estrellas
    264
  • 3 Estrellas
    199
  • 2 Estrellas
    196
  • 1 Estrellas
    209

Minimum maintenance is required for any IHG hotel

By

16 septiembre 2020

I have been staying at the Crowne Plaza in downtown Dallas for many many years. I will never stay there again. I realize that this is a tough economic time for everyone but there are minimums guests require.
My first room still had a lot of food in the mini fridge (I really appreciate the mini-fridge) and was not really properly prepared for a new guest. I got moved to another room, however, after walking around for a short period of time, I realized there was gum residue on the floor and I needed to be careful where I walked.
Next to the ice machine, the garbage can filled up every day, never being emptied. It started overflowing and was so disgusting when I got ice that I took a pic of it. I still have it in my phone.
The saddest reality is when I walk out to go to dinner, the homeless population is so aggressive now that I can no longer take a run to the Katy trail after work and feel safe. I could not help that the CVS and McDonald's stores have closed, indicating that there is a serious problem in this area of town.
I will truly miss the days when I could get off work, get to the hotel, put on my running clothes and have an enjoyable run and then go out to dinner. Those days are gone. The hotel can help by vacuuming the hallways on a daily basis and not have so trash remaining day to day.
Front office people were very polite and professional.
Regards, Evan.

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Good room for the price I paid

By

10 septiembre 2020

The pictures online are much prettier than the actual hotel itself. We had a layover and Dallas and ended up taking my husband to the ER. We needed a room for when he was discharged, so we booked here. They weren’t serving breakfast due to the pandemic, had we known that we would have booked elsewhere. Only some of the front desk staff were wearing a mask.

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Below Average for the price

By

10 septiembre 2020

club

Nothing great but wasn't terrible. Nothing fancy about this place. Very good location if u don't plan to utilize the room much.

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Great Hotel

By

03 septiembre 2020

Great price and the hotel was very clean. I would recommend anyone to stay at this hotel.

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Great service

By

02 septiembre 2020

I will be back. Came here to just get away and we enjoyed ourselves

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Very comfortable bed and superb service

By

01 septiembre 2020

I was afforded some really great sleep in a very comfortable bed and the front desk staff were very helpful with directions to places to eat and things to see.

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Real comfortable bed

By

31 agosto 2020

club

Very easy at check in and the room was nice and clean. The bed was comfortable and I slept like a baby.

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Clean and comfortable rooms

By

28 agosto 2020

platinumelite

The room was very clean and comfortable. Unfortunately the public spaces seemed unkempt.

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Quite nice

By

26 agosto 2020

Liked the place me and my wife stayed it was really relaxing we got there at 6pm we were late like always lol the pool closed at 10 they kept it open a little longer for us very nice staff and yes we had a great night didn’t get much sleep haha wink

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Beautiful skyline views

By

26 agosto 2020

Our room had the most beautiful skyline view, our room was so clean

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Great Staff

By

19 agosto 2020

club

Excellent staff. I had issues with my room and was moved very quickly with no problems.

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great view floor 19th

By

19 agosto 2020

the bed was comfortable view was good . no microwave in the rooms , the toilet worked very slow .

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