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Opiniones de los huéspedes

Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.

Opinión
Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
72%
Recomendar este hotel

Valoración general

3.9

en base a 1588 opiniones
72%
Recomendar este hotel

Ratings Breakdown

1588opiniones

  • 5 Estrellas
    787
  • 4 Estrellas
    319
  • 3 Estrellas
    152
  • 2 Estrellas
    166
  • 1 Estrellas
    164

Happy Customer

By

27 julio 2021

club

Excellent Hotel! The guest rooms and customer services were all exceptional. A special thanks to Veronica who made our stay that much more comfortable.

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SA

By

26 julio 2021

good location, lots of food options close by, good folks, relaxing, I'll be back

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Great staff for being short handed

By

26 julio 2021

club

Lobby and lounge/bar area didn't have any air conditioning. Bar was not properly stocked and beer was warm. Too muggy with no air conditioning to even relax and enjoy a drink, plus the drink being warm itself.
Food menu was terrible with very limited selection due to COVID-19.
They charge for breakfast when it should be free since we are paying high dollar for the stay, as prices have gone way up due to COVID-19.

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Comfortable hotel

By

24 julio 2021

This hotel was conveniently located, easy to get to, and met our needs for our visit to San Antonio.

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Comfortable, Clean, and Safe environment

By

22 julio 2021

Our primary location when Business brings us to San Antonio. Excellent staff, Great Breakfast, and central location.

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a broken air conditioner and missing staff

By

21 julio 2021

our air conditioner was broken and the maintenance man just "left" even though they told him to come check on it.

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Poor

By

21 julio 2021

club

This was one of the worst hotels I’ve stayed. Elevator was out of order, could not get any towels, none of the ice machines were working, room door did not close completely and you could push on the door and walk inside, and the a/c was out. The room was outdated.

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Nice room and friendly service.

By

19 julio 2021

Enjoyed an overnight stay with complimentary breakfast. Lobby, room, and restaurant area were all clean and staff was very welcoming and friendly.

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Meet and greet

By

18 julio 2021

club

Overall experience i would stay again.. Rooms were clean.. Beds were super comfy.. Staff was Playful, courteous and attentive

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Horrible service and rooms

By

15 julio 2021

club

Nothing is open and the services on website are out of date.
staff doesn't care if you have to wait in line behind other guess checking in even if you been there for few days. While other staff just hide in back of check in desk.
No A/c in lobby
Room was dirty had to change rooms.
cook didn't show up for three days.
Bar over priced.
Guess services well there wasn't any.
Not a place to stay if your on a vacation.
One desk staff would say one thing then next person would say different and you'd be left with nothing.

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Stay and Play

By

15 julio 2021

Extremely close to the airport which can be good or bad depending on your goals. The hotel and its amenities were fantastic and location was adjacent enough for exploring the city itself.

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Vacation

By

15 julio 2021

This hotel is really outdated needs to be updated.

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