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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
78%
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整體經驗

4.1

根據 241 評論
78%
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Ratings Breakdown

241評論

  • 5 星級
    109
  • 4 星級
    74
  • 3 星級
    31
  • 2 星級
    16
  • 1 星級
    11

Great service

By

11月 26, 2021

Nothing was too much trouble for the staff. Reception staff,cleaners and especially the general manager extremely helpful and accommodating

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Lovely place

By

11月 16, 2021

Overall, as a business traveler, I had everything else I needed. It would be very nice if hotel had some outdoor area to sit and enjoy coffee. But this isn't a deal breaker. Highly recommended.

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Room 403

By

11月 16, 2021

Our room had not been prepared correctly before our visit. Water was running from the toilet connection onto the bathroom central tiles. We reported it & very quickly plumbers arrived but the 1st 2 did not cure the problem. The 3rd young man quickly found the true problem was the toilet connection to the wall . It was quickly sealed & he asked the cleaning staff to clear up & dry the floor. Excellent but why did the 1st 2 not spot the leak? Also the refrigerator never worked during our whole stay. It managed to keep water cool but not cold. but only just.
APART from that our stay was 100% perfect.
Everyone from the ladies who cleaned our room whenever it was convenient, to the reception staff, no question was too much trouble for them. The Dining room staff every one, throughout the whole day could not have been more attentive.
We entertained friends on 1 occasion who also concurred with us that the staff helped make the evening so very enjoyable. We ate Buffet breakfasts every day & apart from 1 evening (when when we ate elsewhere with our friends)my wife & I enjoyed the food, even though there was a limited choice. As for the taste quality & price we had nothing to complain about.. Safety precautions taken by the hotel were perfect. We felt perfectly safe as far as cleanliness wherever & whenever we were in the Hotel. As a bonus it was nice to see the Metro Crater which had been right in front of your hotel on a previous visit or 2 had been covered over as though it had never existed.

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Worst stay in my life

By

11月 11, 2021

Staff was kind, they do what they can, any way for hotel with 5 stars if you have any problem that you fixed immediately not after two days, no pausa on sunday, no delay.You have guest who pay for that full pruce or price what you give and guest accept so no excuse for somethig, especially for so small problems what you cand fix for 15min and we wait 2 days, and they I need to accept that when I leavinig hotel tomorrow...not good organisated.

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Good but needs details

By

11月 10, 2021

platinumelite

Good:
Nice location
Cleanliness very good
Staff mostly helpful

Bad:

Air condition not working (did not cool)
Mosquitoes in room (much bites to me and wife)
Daily room servicing not dobe, housekeeping didn't come
Bed covers synthetics too hot for me
Bathroom too bright (all lights wired to just one out of 2 switches)

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in die Jahre gekommen

By

10月 28, 2021

puh die Zeit steht still, da gibt es wirklich bessere Hotels in der Stadt.

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Loyalty recognition

By

10月 19, 2021

I am a regular guest at this hotel and they take care of me and they always go above and beyond! Staff at breakfast and at restaurant were amazing. One area of improvement would be to have some junior suites with double/king beds instead of two separate beds as it was a bit uncomfortable.

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Good stay

By

10月 14, 2021

platinumelite

Good stay. When the Metro starts running the location is perfect. When arriving by bus you need to walk a few meters. Staff was very friendly and helpful. Room was clean and okay but Hotel could use a general renewal. In some parts you can still see and smell that it was allowed to smoke inside the hotel and rooms before.
Bed was very comfortable and we had a good sleep. Coffeemaker was in the room to have a first coffee in the morning.

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Great seevice

By

9月 15, 2021

club

Friendly staff, ready to assist at any time, hotel is at good location and easy to reach.

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Besser als die Erwartung

By

9月 01, 2021

club

Ein Hotel das ich leicht wiederfinden kann da ich mit einem Mietwagen unterwegs war und mich in der Umgebung umsehen wollte. Hoch motivierte und kundenorientierte Mitarbeiter. Es gab niemend der nicht versuchte auf unsere Wünsche einzugehen und uns Unterstützung anbat.
Gerne werde ich diesen Hotel beim nächsten Aufenthalt/Reise buchen.
Zimmer,... entspricht IHG Standard

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Disrespectful receptionist

By

8月 18, 2021

FYI Management of Holiday inn Thessaloniki.
Highly recommend you to educate and train Front Desk staff. Behaviors of Receptionist Anestis(or similar name) are not acceptable and rude.Hopefully my complaint will be investigated and all necessary actions will be taken.

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Perfect stay, but the hotel needs urgent renovation

By

6月 08, 2021

The very friendly and flexible staff at the front desk and the restaurant cover the urgent renovation that is required. The rooms were clean and spacious, however, also very old.

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