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Rated 4.5 out of 5 by 660 reviewers.
Rated 4.0 out of 5.0 by Nice location, uncomfortable bed and one bad apple... Due to a family emergency, we found ourselves booking last minute to arrive at the HIE Oceanfront in Daytona Beach Shores, FL. For the most part our stay was pleasant, though we have stayed at nicer HIE in the past. Most of the staff was friendly and very accommodating. The property was kept clean. Breakfast was ok, though there meats could be a little better quality. I was disappointed to find that the only oceanfront king bed available, due to renovations, was one directly across from the elevator, which was a specifically requested NOT to be near. So we took it. Next, the mattress had a 'hole' in it, which my butt sank into and disrupted my sleep throughout our stay. When checking out I let the man at the desk know about the issue. You cannot fix what you do not know about. I asked to let the manager know, and he said someone would check into it and the manger would get back to me within a couple of days. NEVER HEARD FROM ANYONE. The disregard from these 2 people - desk and manger, has left a bad taste in my mouth. So, as I said - one bad apple can ruin the whole thing. STAR REVIEWS DID NOT ALLOW ME TO ANSWER A COUPLE OF QUESTIONS THAT WERE OPTIONAL THAT I WOULD HAVE RESPONDED NEGATIVELY TO. iNTERESTING June 28, 2016
Rated 5.0 out of 5.0 by Vacation at Holiday Inn Express My wife and I enjoyed our stay. I guess the only thing better would be a condo.The only negative thing really was the king size bed. The mattress needs replacing.It was very uneven across. I mean like a hump in the middle and grooved on each side. June 27, 2016
Rated 5.0 out of 5.0 by Great service We always search out a Holiday Inn Express whenever we vacation, because we know we are getting the best of everything and don't need to worry that it will not be satisfactory to our needs. June 27, 2016
Rated 4.0 out of 5.0 by Love this place, but... We had a bad experience this most recent visit. Palmetto bugs in the room, loud tweens at 3:30am, and staff that couldn't keep up with their job's demands. This is not typical of this property, which makes me think there have been management changes. Front desk staff is consistently great and we will return. I just hope there's not another church group there...whose youth are out until 3:30am, pounding on the doors. June 23, 2016
Rated 5.0 out of 5.0 by Outstanding Service! The Holiday Inn Express Daytona Beach team were just amazing in their caring attitude and positive energy in supporting our family during our stay! We can't thank them enough, especially Tina at the front desk and Katie leading our room care (along with many other members of the team), who bent over backwards to help make our stay as pleasant, comfortable and convenient as possible! Thank you very much, Tina, Katie and entire HIE Daytona Beach team! June 23, 2016
Rated 2.0 out of 5.0 by Great location, minor issues made for a disappointing stay Upon arrival there were not enough luggage carts to help carry my bags up. Our AC unit was leaking and we had wet carpet in our room. The maintenance tried to help us but were not successful. The cleaning crew never came to clean our room after our first night stay. Annoying when you are traveling with a 6 month old and just want someone else to make the bed for once. June 21, 2016
Rated 5.0 out of 5.0 by Florida Staycation. As a full time worker, I rarely get 3 days off in a row in the middle of the week....but last week was the exception! I love the Daytona beach area, and since I live in Ocala which is only a short drive away, we decided at the last minute to see if there was any availabilty at this oceanside resort. We asked for early check-in and were able to get to our room right away at 11 am. Our room was upgraded to a suite (thanks). Lots of free parking. Clean room. Knowlegable and friendly staff. Great free breakfast. Clean pool, equiped with a lift chair-we didn't need it but have friends that we made aware of this great extra added bonus for their handicapped dad and daughter. Loved it! June 19, 2016
Rated 4.0 out of 5.0 by Great location and staff We really enjoy our time at this location. The staff is wonderful. Not only the desk staff but also housekeeping and maintenance. Thank you for a great place to escape to. June 15, 2016
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