You may experience a wait at this time due to high call volume.
Serving the best interest of our members is the goal of our IHG® Rewards Club Customer Care Centers.
To reach us with any questions or issues,simply call,email,or fax to the contact points below.
We are available 24 hours a day, 7days a week unless otherwise indicated.
United States and Canada
Telephone : 1-888-211-9874 (toll-free)Platinum Elite Number : 1-800-421-5162[conditional]Fax : 1-800-725-8232 (toll-free)Email: ihgrewardsclub@ihg.com TDD : 1-800-334-5194 (toll-free)
Europe, Middle East and Africa
Telephone :
UK: +44 (0) 2033 499 033 (toll charges may apply)Middle East: +971 4 429 0 530 (toll charges apply)All other countries: +44 20 33 499033 (International calling rates apply) Platinum Elite number : 00 800 2222 4142 (toll free from most European countries) [conditional]Fax: +44 20 33 491 716 (toll charges apply)Email: ihgrewardsclub@ihg.com
Asia/Pacific
Telephone :
Australia : 02 9935 8362 (toll charges apply)Mainland China : 800 830 1128 (86 21 2033-4848 for outside Mainland China, call charges apply)Hong Kong : 800 965 222Macau : 0800 728Taiwan : 0080 186 3366Hours of Business: Mon - Sun 7:00am - 23:00pm CSTJapan : 03 5767 9325 (toll charges apply)Platinum Elite Number for Japan : 0 120 566-955 (toll-free)Hours of Operation : Mon-Fri 9:00am-6:00pm JSTKorea: 001 63 2 857 8778 (toll charges apply)Platinum Elite Number for Korea : 00798 817 1077 (toll-free)Hours of Operation : Mon-Fri 9:00am-6:00pm KSTAll other countries : +63 2 857 8788 (toll charges apply) Fax : +63 2 857 8787 (toll charges apply)Email: ihgrewardsclub@ihg.com
Mexico
Central and South America
Telephone:
English : 801-975-3063 (toll charges apply)Spanish : 801-975-3013 (toll charges apply)
Fax: 801-974-3086 (toll charges apply)Email: ihgrewardsclub@ihg.com
