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Holiday Inn Express Salt Lake City Downtown

206 South West Temple , Salt Lake City, Utah 84101

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
93%
Recommander cet établissement

Impression générale

4,6

en fonction de 1376 avis
93%
Recommander cet établissement

Ratings Breakdown

1376avis

  • 5 Étoiles
    988
  • 4 Étoiles
    257
  • 3 Étoiles
    61
  • 2 Étoiles
    40
  • 1 Étoiles
    30

Holiday inn stay

By

décembre 28, 2019

club

Very clean, easily accessible to theater and breakfast was great!

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HI SLC

By

décembre 26, 2019

club

Overall a good stay; room was clean and staff was friendly. They do charge for parking (as does every other hotel downtown), but be aware of fewer parking spaces than the amount of guests - on the weekends it became a small issue, but was handled when addressed with staff. Also, if you plan to stay consecutive days and need to launder, it costs to self launder (2.00 coin per washer/dryer).

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Not our normal visit

By

décembre 25, 2019

platinumelite

We’ve stayed with IHG hotels almost exclusively for years and have always had great stays. This stay though was a huge disappointment from the start. Check in was chaotic and slow with the lobby overflowing with people waiting. The parking was a nightmare and we struggled to find a parking spot every single time we came back to the hotel. Our bathroom door wouldn’t lock and then it got stuck with me inside it. We were really frustrated to find, at the end of our stay, the notice for the 500 bonus points if we didn’t get our room serviced. It wasn’t displayed in a noticeable spot at all. We requested another pillow and blanket but were told they had run out of pillows. The bed was so hard that both my wife and I barely slept and we woke with sore backs both mornings. This definitely wasn’t how our stays with this hotel specifically have gone in this past which makes this last stay that much more of a disappointment.

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Second Stay

By

décembre 22, 2019

platinumelite

This was our second stay. We are locals and stay here to get out for a night around the holidays. The hotel has an excellent location for the main sights in Salt Lake City. This property was refurbished from another brand a couple of years ago and still looks new inside. The parking is good although they charge. The room was spotless clean and the main area and bathroom were large. The bed was very comfortable. There is some traffic noise but not as much as I expected. One thing that was important to us is that there were no strong scents in the room - soap, potpourri, fabric softener, air freshener. Strong scent give my wife migraines. It just smelled clean. The breakfast had as wide a variety as I have seen on a free breakfast - hot and cold options.

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Excellent Stay in SLC

By

décembre 20, 2019

Nice hotel near the heart of Downtown SLC. Walking distance to Vivint Arena (Utah Jazz) and Temple Square. Lots of nearby dinning choices.

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Parking, elevator and staff not great

By

décembre 19, 2019

club

I've stayed at this property in downtown SLC a few times but won't again. They charge for parking but don't have enough, so late at night I found myself wondering around the down town city block looking for other parking and having to walk back to the property. Very strange. I'm not sure if they gave out spaces for the Jazz game or what happened. The front desk staff was fairly rude and ambivalent about both the parking and even something simple when asking where a luggage cart was. Lastly, they don't have enough elevators for the size, spent a lot of time waiting.

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New Experiences

By

décembre 17, 2019

So it was my first time in Salt Lake City and completely enjoyed it. I wanna send a special thanks to these staff member who made my stay so enjoyable durning my stay. Those names as follows. Jesse (front desk), RosaLinda (front desk), Diana (kitchen), and please don't kill me for this she was super sweet. Chrrisa i think her name was (kitchen). She had black hair 5 '9 maybe 5'10. Long black hair and wore glasses. These individuals made a stranger feel like he was home in Fla. They were all doing there day to day duties, but took a little extra time to help explain the city to me and my coworkers on our business trip. My bags were lost in transit and rosa ensure i received them, furthermore was just a true absolute pleasure. Diana and Chrissa got that kitchen down on lock ensuring you are well feed and ready for the day. Jesse is your explained different parts of the city to explore and to not get caught up in some foolishness around town. This is salt lake not fla. I have to say they each emboided your slogan. You know place a smile on your face. I also want to give a shout out to 2 underrated people in your staff. Super underrated but just as valueable. Isah the short stout dude. If jesse wasn't there isah was leading the charge. I didn't get her name (Latin women during my stay) she would clean the front area paying extra attention to detail. She would also double down her duties and help u find where u need to go if you happen to get lost. She didn't have to do that. I sat and acted like i was asleep and just watched her. She would literally do double and triple work cause people would walk thru her wall of yellow slip n fall signs. For her to do that area again. She never complained just re mop re dusted and went on by her day. I got lost looking for the hot tube to ease the stress of the convention. She completely stopped vavumimg to point out the right direction. She could of ignored me. But she didn't. That's extra attention to detail. So thank u for making my stay. When I return to your beautiful city i will definately stay here again. You made a stranger feel like he was still in his state.

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Rude, Non-Customer oriented Staff

By

décembre 17, 2019

Staff was rude and unwilling to help with booking problem which was their fault. I called three times before booking to make sure everything was right and they assured me it was. When I arrived, I was given a room with a single bed instead of two - which I booked over the phone. I was told I never did and who did I talk to. I said I didn't know I needed to keep the name to prove I had called. They essentially told me I had never called to book a two queen bed room.

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Comfortable beds

By

décembre 17, 2019

club

I have a bad back and the beds are comfortable enough to sleep in and the pool was excellent.

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First time to Salt Lake

By

décembre 16, 2019

platinumelite

Good hotel, well located hotel, enjoyable breakfast and friendly staff

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Overall experience was awesome

By

décembre 16, 2019

club

Very clean and professional. My next visit I will definitely stay at Holiday Inn Express

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Great hotel!!!

By

décembre 15, 2019

club

Great hotel, friendly staff and superb breakfast!!!

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