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Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek

3833 Princeton Lakes Ct SW , Atlanta, Georgia 30331

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
80%
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整體經驗

4.1

根據 1384 評論
80%
推薦此物業

Ratings Breakdown

1384評論

  • 5 星級
    806
  • 4 星級
    240
  • 3 星級
    120
  • 2 星級
    111
  • 1 星級
    107

Worst stay “EVER“ at this location.

By

9月 19, 2020

What I liked: Not a lot actually. There was a, beyond, rube person at the front desk during my four day stay. The gentleman was there at the time of our checkout of yesterday, Friday, September 18th. I do not know what his name is but he was incredible rude, very short with us, very arrogant, and not helpful in the least bit. I honestly would not want him working with my cats, he was that unpleasant.

In addition, the free breakfast accommodations were less than desirable. We were very understanding of the limitations Covid has placed upon the World. Nonetheless, it should NOT have stopped the Hotel from offering orange juice, apple juice or some other juice of substance. The water, a rotten apple and was a muffin was all that was provided in the bag. The Hotel should have been ashamed to present its guests with that garbage. I’m still in disbelief and SHOCK over this lack of regard for the guests.

Finally, we were made to wait “hours” just to get clean towels during our third nights stay. The best thing you can do is to clean the Hotel. The lobby was our first reference to the cleanliness. The seats were filthy, the small brown trays were sticky and dirty. It was incredible and unbelievable actually. My room, overall was fine, however, the bathroom was disgusting. The sink was awful filthy. I returned to the front desk and requested to use the Clorox wipes to help with my clean up of the bathroom. It was sad, a massive decline in what I’m use to at that Hotel location.

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Sonya Curtis

By

9月 12, 2020

My experience started off bad when I couldn't get into my room because the key didn't work, so I had to go back down stairs and get another one, and once I got in the room my tv didn't work so I had to go back down stairs and get the security guard to come up and check it, and he couldn't get it to work so I had to change rooms, and upon entering that room once again the tv didn't work, but after me trying to turn it on about 10 times it finally started working while freezing up about 20 times, and then it finally started working right, so I finally got to sleep around 2:00am

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Under Construction and Uncomfortable

By

9月 10, 2020

club

Very dusty and dirty room. Not clean and comfortable. Maybe when renovations are finished but anytime soon, I’d avoid this hotel. Great location next to tons of places.

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Stay was “OK”

By

9月 02, 2020

I only stayed for a day but I definitely wouldn’t stay here again. Room smelled of smoke. Hallways smelled. Construction made hotel smell.
One thing I can say good is that hotel is in a nice location

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Bad experience

By

8月 04, 2020

club

Upon arrival the worker was on her cell phone. I waited and after checking in I went to my vehicle for my luggage. I go up to my room and the toilet was clogged and the room smelled.
I went back to front desk and the staff member was gone. The security guy appeared and said she left due to a family emergency. The security guy came plunge the toilet . The smell was horrible still and I opened the window and had a restless night. Trash everywhere and sheets in the hallway from other customers and I was told because COVID-19 the rooms were not that clean or stocked.

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Bed great, TV not working correctly

By

7月 26, 2020

I used to stay at this site, the room was okay it was freezing when I first checked in. The shower floor was slippery it needed a mat. I slipped and fell and hit my head. The TV had poor reception. Overall it wasn’t one of best experience with this hotel.

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Reservation

By

7月 19, 2020

club

The staff didnt try to resolve the issue with my rewards points being credited to my reservation I made online for one night free.So I end up paying more for my room than what I intended to pay.

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Very poor quality!

By

7月 12, 2020

The hotel was under renovation and the mess was everywhere. The crew working on the hotel had construction material spread throughout the parking lot, all of level 1 and the stairwells. Beer bottles were scattered around and empty beer case were left everywhere. In my room, the bathtub hardly drained and nothing felt clean. The bed skirt had dried mucus on it!

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Overpriced and Poor in Quality

By

7月 06, 2020

club

I don’t know where to begin when it comes to my review of this place. It’s completely overpriced considering the quality of the rooms, service and facility as a whole. The elevator was run and filled with construction material, the rooms were dingy and the housing staff was severely limited. There was no safe distancing policy in place(despite them having a sign for it on there window). All these things in total made my stay extremely unpleasant and uncomfortable. I would left here but I came in an UHaul and I didn’t want to too much driving in it.

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The bed

By

6月 23, 2020

The bed was awesome i never used room service the bathroom sink was cracked the wood was in terrible condition the look however was really nice the tub was nice once the renovation is done here it will be the best the customer service is some if the BEST I EVER HAD thanks ABBY AND TRACY i would for sure recommend this hotel

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Basic hotel

By

6月 20, 2020

club

This was a basic hotel. At the time, it was under renovations. The room was clean, but the staff was not friendly at all.

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Happy stay

By

6月 18, 2020

club

Lovely stay... love the lake... customer service is awesome...what else can I say.

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