Everything was great. Staff is very friendly and helpful. The food choices were extremely limited and no cleaning services offered except by appointment due to COVID. So understandable. The box breakfast they offer is a lovely idea but everyday my tangerine was moldy!! The hard boiled eggs take on the taste of the card board box. So plan ahead for food. Overall it was the perfect spot for us and we did feel safe and comfortable and were happy with the service.
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Hotel stay
ByHflores
11月 28, 2020
If i come back here to Tacoma, WA. I would stay here again. I checked out another hotel prior to this, and i would not stay there at all!. This hotel was awesome, had a beautiful view out my window, which was a pond behind us and very relaxing. Big room, comfortable with a couch to relax while watching tv. If anyone decided to stay here i would definitely recommend room 221!! Had an awesome view, that my friends were even surprised and said what an awesome view and room!!.......Thank you Holiday Inn for a relaxing time!
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Front desk staff was great
ByUncomfortable
11月 24, 2020
Room was too small for the price I paid. Beds not not comfortable and pillows weren’t comfortable woke up with neck and back pain
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Getaway
ByMissMix
11月 17, 2020
I have stayed with you guys on 4 occasions now and have loved every part of it. Staff was friendly and helpful everytime.
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Relax
ByChristi
11月 03, 2020
Perfect for the whole family to relax and unwind and enjoy a good night's sleep. Super comfy beds and pillows! Accommodating staff. Very large, updated showers! A new kind of clean!
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Comfortable
ByAngie
10月 30, 2020
The room was clean and the bed was comfortable. The breakfast selection was okay, but I enjoyed what I was given
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Excellent Stay
ByDave
10月 27, 2020
Top notch staff. Great service. Solid breakfast in spite of pandemic changes. Will be back!
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Good location off the highway. Comfortable Room and Great staff!
ByJillB
10月 27, 2020
The room and hotel was great! What was not so great is the car next to us got broken into. Luckily we didn’t get hit but the location might pose a problem since it’s right off the highway. Nothing the hotel can do about people being stupid. Overall the staff was great and the room was clean!
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Front Desk
BySher
10月 27, 2020
Thanks to the lady that checked us in early so we could get ready to attend a funeral. I can't remember her name but I think it began with the letter A. Please let her know how grateful we are that she was able to accommodate us.
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Holiday Inn Express, S. Tacoma
ByDakota
10月 27, 2020
The rooms are standard, but clean. The television is huge (nice for being stuck inside during inclement weather). This location is close to shopping and dining venues. The drive from the airport is about 30 minutes in moderate traffic. There are a lot of things to do and see in the area, but parts of the city are a bit dodgy near the hotel.
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Great hotel, not a great location
Byfirefighter
10月 27, 2020
A great hotel except for the high crime rates in the area. If you need to be in this specific area then it's the best choice but if you can head to another Holiday Inn up or down I-5 then I'd certainly recommend that.
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Comfortable but terrible customer service
ByMs.Muck
10月 26, 2020
I got two rooms for our family members coming for a funeral. When I called to explain what this was for and to give them the names of the people who were to be staying (including the widow) the person kept interrupting me. I tried to explain and she told me she could tell I was “excitable” as I was “refusing” to listen to her. I ended up calling corporate as she said her name was Victoria, she was a manager and I didn’t need to know her last name. I was floored by her attitude and rudeness. I have never had a bad experience like this before. Corporate was excellent, though and made everything right.
Holiday Inn Express Tacoma
ByThomas
12月 03, 2020
Everything was great. Staff is very friendly and helpful. The food choices were extremely limited and no cleaning services offered except by appointment due to COVID. So understandable. The box breakfast they offer is a lovely idea but everyday my tangerine was moldy!! The hard boiled eggs take on the taste of the card board box. So plan ahead for food. Overall it was the perfect spot for us and we did feel safe and comfortable and were happy with the service.
Hotel stay
ByHflores
11月 28, 2020
If i come back here to Tacoma, WA. I would stay here again. I checked out another hotel prior to this, and i would not stay there at all!. This hotel was awesome, had a beautiful view out my window, which was a pond behind us and very relaxing. Big room, comfortable with a couch to relax while watching tv. If anyone decided to stay here i would definitely recommend room 221!! Had an awesome view, that my friends were even surprised and said what an awesome view and room!!.......Thank you Holiday Inn for a relaxing time!
Front desk staff was great
ByUncomfortable
11月 24, 2020
Room was too small for the price I paid. Beds not not comfortable and pillows weren’t comfortable woke up with neck and back pain
Getaway
ByMissMix
11月 17, 2020
I have stayed with you guys on 4 occasions now and have loved every part of it. Staff was friendly and helpful everytime.
Relax
ByChristi
11月 03, 2020
Perfect for the whole family to relax and unwind and enjoy a good night's sleep. Super comfy beds and pillows! Accommodating staff. Very large, updated showers! A new kind of clean!
Comfortable
ByAngie
10月 30, 2020
The room was clean and the bed was comfortable. The breakfast selection was okay, but I enjoyed what I was given
Excellent Stay
ByDave
10月 27, 2020
Top notch staff. Great service. Solid breakfast in spite of pandemic changes. Will be back!
Good location off the highway. Comfortable Room and Great staff!
ByJillB
10月 27, 2020
The room and hotel was great! What was not so great is the car next to us got broken into. Luckily we didn’t get hit but the location might pose a problem since it’s right off the highway. Nothing the hotel can do about people being stupid. Overall the staff was great and the room was clean!
Front Desk
BySher
10月 27, 2020
Thanks to the lady that checked us in early so we could get ready to attend a funeral. I can't remember her name but I think it began with the letter A. Please let her know how grateful we are that she was able to accommodate us.
Holiday Inn Express, S. Tacoma
ByDakota
10月 27, 2020
The rooms are standard, but clean. The television is huge (nice for being stuck inside during inclement weather). This location is close to shopping and dining venues. The drive from the airport is about 30 minutes in moderate traffic. There are a lot of things to do and see in the area, but parts of the city are a bit dodgy near the hotel.
Great hotel, not a great location
Byfirefighter
10月 27, 2020
A great hotel except for the high crime rates in the area. If you need to be in this specific area then it's the best choice but if you can head to another Holiday Inn up or down I-5 then I'd certainly recommend that.
Comfortable but terrible customer service
ByMs.Muck
10月 26, 2020
I got two rooms for our family members coming for a funeral. When I called to explain what this was for and to give them the names of the people who were to be staying (including the widow) the person kept interrupting me. I tried to explain and she told me she could tell I was “excitable” as I was “refusing” to listen to her. I ended up calling corporate as she said her name was Victoria, she was a manager and I didn’t need to know her last name. I was floored by her attitude and rudeness. I have never had a bad experience like this before. Corporate was excellent, though and made everything right.