The beds were very comfortable and the room was spacious and very clean. The staff was amazing and very professional and helpful with any questions we had. The pool was nice and relaxing as well!!!
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Good location but bad service
ByTraveller LT
6月 25, 2022
Great location with park and stores close by. We checked in later afternoon, there is basically service (only inform room number… no greeting at all). Very different than other IHG/Holiday Inn Express I expected. Fan was super loud and kept going on and off through the the whole night. Breakfast variety was good.
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Good hotel
ByJackief21
6月 20, 2022
Stayed at this hotel 4 nights, different times and it’s amazing! Great location, clean rooms. Would stay again and definitely recommend!
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Great
Bycm7644
6月 10, 2022
I loved the small five soaps & the shower bar for gel & shampoo. I liked the remote put into plastic. Rooms were quiet. Breakfast very good and staff.
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review
Bytarable23
6月 06, 2022
Great staff. Clean. Not a huge fan of the breakfast options but had a variety that others might enjoy. location was great and plenty of options around for things to do and eat.
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Survey Results
ByVince1971
5月 31, 2022
So not only was I inconvenienced by the stay here but I am also inconvenienced by this ridiculous survey which requires me to type out a summary when it could have been easily covered by the responses given already.
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Comfortable Room, Great Customer Service
ByFreedom Grunt
5月 30, 2022
Great hotel stay for our weekend baseball tourney. Staff was super accommodating and went above and beyond. The blackout shade in the room made 8 am feel like midnight. The bed was like sleeping on a cloud.
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Great stay
ByTayo & Tayo
5月 20, 2022
This hotel has very comfortable room, professional staff and great breakfast.
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Great hotel!
ByTayo & Tayo
5月 17, 2022
Hotel was very neat. The check in and check out went effortless. Staff was efficient, friendly and professional. Also, the breakfast was superb.
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clean hotel on a great location
By
5月 03, 2022
holiday inn express in vernon hills is an excellent place to stay. like any holiday inn, quality of service is predictable which means less things to worry about. great staff are present to great you and recognizes your membership with IHG. small thing perhaps but a little appreciation is great attention to details. location is great with a lake/park just across to walk and stretch your legs yet lots of restaurants to choose from within walking distance.
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Great Staff and very clean
ByDee0329
4月 27, 2022
Staff was extremely accommodating and polite and hotel was super clean. Also check in was quick and smooth. One issue we did have was we stayed for two nights and were told if we need the room cleaned or serviced we need to inform the front desk....wrong. They staff just opened the door after a quick knock and started to walk in but I jumped up and met them at the door to stop them.
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Loud party
ByMike from Wisconsin
4月 14, 2022
The first night of a two-night stay was everything I'd hoped it would be. Kwan at the front desk was helpful and friendly. Alas, on the second night, there was a loud group, apparently down the hall, that was obnoxious and noisy. I get it, everyone needs to party, but parties shouldn't be in such close proximity to people trying to sleep, and they shouldn't be going strong after 11pm. In other words, be respectful of your neighbors. This party went on until 2AM!
Comfortable beds and spacious rooms
BySsteiner75
6月 26, 2022
The beds were very comfortable and the room was spacious and very clean. The staff was amazing and very professional and helpful with any questions we had. The pool was nice and relaxing as well!!!
Good location but bad service
ByTraveller LT
6月 25, 2022
Great location with park and stores close by. We checked in later afternoon, there is basically service (only inform room number… no greeting at all). Very different than other IHG/Holiday Inn Express I expected. Fan was super loud and kept going on and off through the the whole night. Breakfast variety was good.
Good hotel
ByJackief21
6月 20, 2022
Stayed at this hotel 4 nights, different times and it’s amazing! Great location, clean rooms. Would stay again and definitely recommend!
Great
Bycm7644
6月 10, 2022
I loved the small five soaps & the shower bar for gel & shampoo. I liked the remote put into plastic. Rooms were quiet. Breakfast very good and staff.
review
Bytarable23
6月 06, 2022
Great staff. Clean. Not a huge fan of the breakfast options but had a variety that others might enjoy. location was great and plenty of options around for things to do and eat.
Survey Results
ByVince1971
5月 31, 2022
So not only was I inconvenienced by the stay here but I am also inconvenienced by this ridiculous survey which requires me to type out a summary when it could have been easily covered by the responses given already.
Comfortable Room, Great Customer Service
ByFreedom Grunt
5月 30, 2022
Great hotel stay for our weekend baseball tourney. Staff was super accommodating and went above and beyond. The blackout shade in the room made 8 am feel like midnight. The bed was like sleeping on a cloud.
Great stay
ByTayo & Tayo
5月 20, 2022
This hotel has very comfortable room, professional staff and great breakfast.
Great hotel!
ByTayo & Tayo
5月 17, 2022
Hotel was very neat. The check in and check out went effortless. Staff was efficient, friendly and professional. Also, the breakfast was superb.
clean hotel on a great location
By
5月 03, 2022
holiday inn express in vernon hills is an excellent place to stay.
like any holiday inn, quality of service is predictable which means less things to worry about.
great staff are present to great you and recognizes your membership with IHG. small thing perhaps but a little appreciation is great attention to details. location is great with a lake/park just across to walk and stretch your legs yet lots of restaurants to choose from within walking distance.
Great Staff and very clean
ByDee0329
4月 27, 2022
Staff was extremely accommodating and polite and hotel was super clean. Also check in was quick and smooth. One issue we did have was we stayed for two nights and were told if we need the room cleaned or serviced we need to inform the front desk....wrong. They staff just opened the door after a quick knock and started to walk in but I jumped up and met them at the door to stop them.
Loud party
ByMike from Wisconsin
4月 14, 2022
The first night of a two-night stay was everything I'd hoped it would be. Kwan at the front desk was helpful and friendly. Alas, on the second night, there was a loud group, apparently down the hall, that was obnoxious and noisy. I get it, everyone needs to party, but parties shouldn't be in such close proximity to people trying to sleep, and they shouldn't be going strong after 11pm. In other words, be respectful of your neighbors. This party went on until 2AM!