Rated 4.3 out of 5 by 109
Rated 4.0 out of 5.0 by bdaugherty23 Simple and Easy
Traveling across state for a move - were able to come in, find a room available, and it met our needs and expectations. Clean, friendly staff, etc.
August 25, 2015
Rated 4.0 out of 5.0 by SoonerRad Jacksonville HIExpress
Clean and comfortable hotel. The beds were a little too soft for me but my wife liked them. Only problem was our room key had to be replaced twice.
August 5, 2015
Rated 5.0 out of 5.0 by Granddear Great Service
When my key would not open room door, staff offered to come get key to make it convenient for me. Also, after checking records, staff readily corrected the incorrect daily rate that was applied at check-in. My check-out bill reflected the correct rate.
July 31, 2015
Rated 5.0 out of 5.0 by benita jo good service
the say was good except what I said regarding the cleaning people
July 31, 2015
Rated 5.0 out of 5.0 by Bob2833 good bed and courteous service
bed and linens were very good; check in and out were very convenient
July 21, 2015
Rated 5.0 out of 5.0 by rsbt friendly staff
staff offered dining suggestions, helpful with area, helpful with breakfast choices at buffet
July 10, 2015
Rated 5.0 out of 5.0 by dbt19 Same fab place it's always been
We've been coming here off and on a few years. Without exception, the desk staff is always professional, accommodating to the extra mile, friendly, attentive, and this time was no exception except they were even more so and I didn't think it was possible for them to be any better. Great crew throughout the changing shifts.
We came for a funeral and didn't know to ask for a bereavement rate but they learned of the funeral and gave us one. They let us check in super early which helped so much with our comings and goings for the family functions.
At the last minute we wanted to put up some relatives who otherwise would have had to drive far to another relative's house to sleep between visitation and funeral and they gave them a suite like ours, right near ours, for the same rate we got. The suite allowed our three relatives to each have a bed (two doubles and a couch they gave us linens for).
We ended up canceling our second night because of a work emergency, had to head out a little early, and they handled that like everything else, no fuss or confusion.
The beds were fairly comfy, rooms clean and large and well-equipped. The suite was a real value at the bereavement rate, but they always have good rates for things like military retired and AARP, never cost a fortune to stay here and always just a pleasure. Our room only had a shower so if you need a tub, so say upfront and I'm sure they'll fix you up.
Breakfast was pretty good, hostess not so much, didn't seem to want to be there and never spoke to us or asked after us, started putting things out a little after time I think, but maybe she was just having a bad day. During previous visits the breakfast ladies were always so helpful and proactive, chatty and kind, so we missed that I guess.
Heartily recommend this place. Practically perfect and the good rates and nice desk staff really seal the deal.
July 1, 2015
Rated 5.0 out of 5.0 by R Lynch Great Place To Spend The Night!
My wife and i have stayed at this hotel several times and have never been disappointed! This hotel is well managed and the staff is excellent! Always a good nights sleep, with a great breakfast in the morning. Everything works like it should, with no surprises.
June 30, 2015