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Holiday Inn Express & Suites Lake Zurich-Barrington

197 S. Rand Road , Lake Zurich, Illinois 60047

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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
96%
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Valoración general

4.6

en base a 913 opiniones
96%
Recomendar este hotel

Ratings Breakdown

913opiniones

  • 5 Estrellas
    672
  • 4 Estrellas
    161
  • 3 Estrellas
    47
  • 2 Estrellas
    16
  • 1 Estrellas
    17

Noisy upstairs neighbors

By

01 agosto 2021

platinumelite

Hard to find, hidden by strip malls. Stairwell carpet dirty, stained. About 845 PM loud back and forth running from the room above . I assume kids. after 15 minutes of this constant running I called the desk who said they would call the room above. Stopped for about 10 minutes then started again with renewed vigor. At this point I went to the front desk and asked for another room. Moved to new room which was quiet. but around 1030 pm a man walked into our room, and was shocked that it was occupied. he said it must have been double booked. i called the desk and told them what happened, all I got was an OK. The breakfast the next morning had some awfull stuff. The scrambled eggs were awful. I dont think they were eggs. the omlets were tastless. The rest was average. Upon returning to my room at 830 I was locked out. had to go to the desk for rekey. No real apology, or even a " how was your stay" when I checked out. OH ya we checked the refrigerator in the room before we left out of habit and there was a bag of rotting grapes, and something else we didnt open.

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Perfect stay

By

28 julio 2021

Loved the well maintained property minutes away from the lake. Easily accessible by Metra from downtown Chicago. Adequate covid precautions. Clean rooms and restrooms. Comfortable bedding. Well designed suites with luggage racks, and blackout curtains. Pool seemed to be enjoyable( didn't use as a family member was feeling under the weather. What impressed me most was the great quality of breakfast- it had a variety of healthy options for the whole family- including personal sized veggie and cheese omelettes! ( not the gooey substance that most breakfast buffets contain!), a selection of well grilled sausages, pancakes( using a pancake machine), a selection of good quality yoghurt( Chobani), and fresh fruits,fruit juices, coffee( including decaf) and the like. Staff were very welcoming and pleasant throughout stay.

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A clean, comfortable, friendly hotel.

By

20 julio 2021

club

Just the clean, well-kept, well-run, great place to stay for a good night's rest after a long day of business and travel.

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Overall this was an excellent stay!

By

19 julio 2021

We will use, not only this property, but will look for other Holiday Express properties as we travel.

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Very Good

By

18 julio 2021

Excellent hotel...clean, helpful staff and great location. Highly recommend.

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Disappointed in Lake Zurich

By

08 julio 2021

club

Dogs barking in room next door
Refrigerator did not work
Bathrooms not clean

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Lovely

By

06 julio 2021

Very comfortable and clean. It was nice to get away and not have any worries.

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Staff needs training

By

06 julio 2021

The hotel itself was fine. But the staff needs to work on their people skills, and how to actually do their job. Its amazing how one bad seed can ruin your time.

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Sleep and comfort are important to me

By

05 julio 2021

I generally use the Holiday Inn Express when I travel . I can rely on a clean room and an easy check inn.

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Greatpeople working at this hotel

By

03 julio 2021

This hotel was great. We loved that they are pet friendly. The service was great and everyone was very friendly and helpful. Would definitely stay here again if we are in the area. Located very close to restaurants and the lake.

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Pool

By

30 junio 2021

club

Little disappointed pool was under going maintenance.

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Great location, very comfortable hotel

By

29 junio 2021

I liked being able to check in on line and receive a message when room was ready for check in. Room was comfortable and spacious. Lots of outlet and usb connections. Loved the fog free mirror in the bathroom. Location is close to shopping restaurants and Starbucks is right across the parking lot.

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