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Rated 4.1 out of 5 by 341 reviewers.
Rated 4.0 out of 5.0 by not bad For a short business trip or if want to stay for some nights, I think this is a good hotel to stay June 17, 2016
Rated 5.0 out of 5.0 by comfortable bed, large room was surprised to see how large our room was on arrival. the staff was very friendly. will stay again when visiting Los Angeles. I was able to pay for our room using points on my IHG card. very smooth transaction. June 3, 2016
Rated 5.0 out of 5.0 by Worth the money Great people on staff. Very helpful and attention to detail. Great breakfast to get you started every morning. Highly recommend May 29, 2016
Rated 3.0 out of 5.0 by Outdated This hotel lacks amenities provided in newer facilities. The Heater/Air Conditioner was not controlled by a thermostat so we were constantly trying to adjust room temperature. Housekeeping was still trying to get our rooms clean at almost 5:00 pm! This is an example of an extremely overpriced facility in a very questionable location in downtown Los Angeles. May 24, 2016
Rated 4.0 out of 5.0 by Good stopover Reasonable hotel for stop-over, staff friendly, rooms comfortable May 14, 2016
Rated 5.0 out of 5.0 by best night's sleep in weeks As a frequent traveler, I have the occasion to stay at a lot of hotels. The staff at this hotel is extremely courteous, regardless of the hour I might check in. This room was very nice- clean, spacious and well-planned out. The tub separate from the shower was an unexpected and welcomed touch after a long day of work and travel. I have a tough time sleeping soundly on the road but I can honestly say that bed and those pillows were so comfortable that I instantly fell asleep and got the best sleep I have had in months. To my pleasant surprise, the towels were super soft and larger than I have found at some other IHG properties. The breakfast was average (the standard Holiday Inn fare) but my overall experience was excellent. Great staff, very comfortable room, and excellent quality of sleep. (People with larger vehicles might have a tough time parking as the parking garage is a little tight.) May 9, 2016
Rated 4.0 out of 5.0 by Beautiful hotel Not the nicest location in the city, but the property itself is very, very nice. Apparently, there is a lot of crime and perhaps homeless people around, as the property is very secured. You have to use your key to use the bathroom in the lobby!! (That was a little disconcerting, as I needed to use the bathroom upon arriving, but didn't have a key!) I have never seen that at any IHG property. Also, you need to use your room key to use the elevator. I have also never seen that at any IHG property. But, again, very nice hotel. Nice staff. Nice decor. Very clean. May 5, 2016
Rated 5.0 out of 5.0 by excelente excelente servicio Red inalambrica excelente, servicio 100% habitaciones uy liAtencion al Cliente 100% May 3, 2016
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