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Holiday Inn Express New York City - Chelsea

232 West 29th Street , New York, NUEVA YORK 10001-5201

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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
91%
Recomendar este hotel

Valoración general

4.3

en base a 2348 opiniones
91%
Recomendar este hotel

Ratings Breakdown

2348opiniones

  • 5 Estrellas
    1307
  • 4 Estrellas
    711
  • 3 Estrellas
    191
  • 2 Estrellas
    80
  • 1 Estrellas
    59

Staff was exceptional while working in turmoil.

By

19 marzo 2020

club

Mrs. Pena and her staff went above and beyond! We had recently come to NYC (first-timers) to watch the Big East tournament. Due to the Covid -19 Epidemic. We, unfortunately, we forced to shut down and return back to Indiana. We hope to visit again in the future, unfortunately we do not know when that will be?

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First class

By

18 marzo 2020

club

I have traveled all over the world, staying in all level of accommodations from huts in remote villages to top of the line hotels in big cities. I have never, never, stayed anywhere that had the sparkling cleanliness of this place. It was amazing. It was so squeaky clean that I noticed it! Even in five star hotels I've become used to a little less than perfect cleaning, especially in bathrooms. Not here, though. After noticing how pristine everything was, I started hunting for at least one place in the bathroom that was missed, or a bit dingy or discolored, and couldn't find anything.

The breakfast buffet was exceptional, too. I had read reviews that said there was a long wait for a table, and I could imagine it might be with the limited space available, but even though the hotel was jammed packed full, my companion and I never had to wait.

Whatever time of night or day, the staff was friendly, efficient, and wanting to help. Great people. I had heard how abrupt and surly New Yorkers were, but not here. Great folks.

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Horrible experience

By

17 marzo 2020

I was given the wrong room without a notification. I was charged without my consent for a room I never booked. Have been waiting to speak to a manger to get my full refund.

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Good value for Midtown Manhattan.

By

17 marzo 2020

The price, location and breakfast were a good value for Manhattan. Watch for the added destination/resort fee for added cost per day.

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Ser amable es su obligacion

By

16 marzo 2020

Las recepcionistas son muy antipáticas, te perdonan la vida

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Close to Penn Station, convenient location

By

15 marzo 2020

platinumelite

When I have been on a train since 7:30 in the morning until 4:45 in the afternoon, knowing I have another hour train ride ahead of me, I sometimes use this hotel to break up the trip over two days. Friendly, helpful front desk, quiet, clean rooms, I am always happy if I find hotel availability when on the train.

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Great

By

15 marzo 2020

Good place, enjoy the stay very convenient and everyone at the hotel very helpful

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Clean room, super nice customer service, comfortable bed and pillows

By

12 marzo 2020

club

Enjoyed stay Had to attend conference at Jacob javits. Great location. Comfy beds

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Never comeback to this hotel!

By

11 marzo 2020

Poor management service! I contact by email, but the General Manager was not helpful at all !

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Great location

By

10 marzo 2020

The location was the best, as the subway was just 4 minutes of walkin. The breakfast was good as it had variety of food and juice. Overall had a pleasant experience.

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Comfy bed

By

07 marzo 2020

The hotel is conveniently situated for travelers who want to shop and site see at the same time. It's quiet the staff members are pleasant and helpful

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Close to MSG and Penn Station

By

06 marzo 2020

club

Convenient location. Great breakfast. Clean room. Everything I needed!

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