 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
88%
Recomendar este hotel
Valoración general 4.3
88%
Recomendar este hotel
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Clean and spacious rooms
ByCPas21
08 agosto 2016
We had an excellent stay. This hotel is fairly new and very close to everything. The only complain I have is that the pool is kind of dirty there were clumps of hair floating and no towels available in the pool area.
Great location
ByLindaski
06 agosto 2016
Taking our 13 yr old grandson for a short get-away was successful. Thanks to the welcoming staff we were able to check in early when we arrived. Our grandson was so excited when he saw he got his own queen size bed instead of a pull-out couch. Everything was clean, comfortable and current decor. The hotel is within walking distance to the downtown area (1.1 mi) where we found great restaurants and theaters. Our end goal was met by going on a Wildlife Tour kayaking on Elkhorn Slough. We thoroughly enjoyed our time. Thanks for being there for us!
Holiday Inn has greatly improved it's image
ByBob95624
03 agosto 2016
I started the IHG rewards program for travel for work, I now stay mostly for leisure. The price is reasonable, but the hotel quality is very high. If your nice to the staff, they are nice to you. I'm an easy customer and I've never had a bad experience. We went to Roaring camp and the boardwalk and with the IHG perks we checked out late which was very handy.
Top Pick in Santa Cruz
Byefjaw
03 agosto 2016
If you are a stickler for details, this is the top hotel pick in Santa Cruz. It is a new property, that has been very well built and setup... with friendly staff. All my usual checklist items were covered well; modern thermostat that had constant fan on mode (and worked), lots of outlets, fridge, modern, clean, solid wifi and extensive b'fast spread.
I was surprised to see them remove all furniture from the breakfast area every day for a complete scrub down.
Find another hotel
ByWicklessone
29 julio 2016
I wish I would have just booked one of the off name, low end hotels in Santa Cruz. The staff, including the management team are incapable of handling customer service. The pool was frigid and there were no towels in the towel shelf. The dining area was messy at best.
Clean and Great Breakfast!
ByMKslugmom
28 julio 2016
Was very happy with our stay here and will stay here again in the future.
Great stay bad parking
ByPattycakes8210
26 julio 2016
We stayed at this hotel for a concert downtown. From the website it looked like the cleanest and safest in Santa Cruz. I slept great even if the walls/doors are thin and could hear lots of goings on. The parking is absolutely horrendous. Make sure you take a matchbox size car if you plan on fitting into the spots.
Wonderful Room
ByCQC29
26 julio 2016
We arrived and found our room was upgraded, this was a pleasant surprise. As a spire member I appreciate the extra attention. Staff was great and check in/out went smoothly. con, a little too far from the beach...
Better hotel given the location
ByKent45
26 julio 2016
The hotel is right off the freeway next to downtown Santa Cruz. The rooms are comfortable, the staff is friendly and overall the experience is what you should expect.
You need to pay for parking at the hotel. Only a few of the rooms have a bathtub.
Otherwise, much better than the scummy beach town establishments that permeate the area.
A Bit Far from Beach Boardwalk
Bypachoppingtraveller
20 julio 2016
Booked this hotel on name brand recognition and rewards membership association. Didn't expect it to be as far from the Santa Cruz Beach Boardwalk as it was.
Follow through problems, no sleep
ByABBEYINC
19 julio 2016
Broken AC thermostat, and I roasted. HVAC unit cover fell off repeatedly with a crash. No sleep. No hot water in the AM. Didnt ask for compensation but was offered points which was nice...however those haven't come through. Been 6 weeks. Never had this problem with HIEX before.
Modern Rooms, great breakfast
Byjaymed
18 julio 2016
My stay was very comfortable. The hot breakfast was a perfect start to my day.