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Candlewood Suites Lancaster West

100 South Tree Drive

Lancaster, Pennsylvania

17603

United States

入住:3下午

退房:11上午

最低入住年龄:21

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Lancaster West 100 South Tree Drive

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
84%
推荐此酒店

整体体验

4.3

基于 356 评论
84%
推荐此酒店

Ratings Breakdown

356评论

  • 5 星级
    231
  • 4 星级
    55
  • 3 星级
    31
  • 2 星级
    27
  • 1 星级
    12

NEVER AGAIN

By

2020 十一月 22

platinumelite

Between a person with no mask and coughing getting on the elevator and the patronizing staff, I will never stay there again. I said something to the front desk about the woman in the elevator who was coughing, no mask, but cigarette in hand. They told me she had paperwork on file and didn't have to wear one. I told them that her paperwork doesn't protect those around her. I have a wife with a compromised immune system. He told me he understands my concerns. I told him I didn't think he did. He reassured me he understood. I told him my wife has 3 autoimmune diseases and my job is putting computers in doctors offices,so, unless he worried every night about bringing something home that could kill his wife, he has no clue how I feel. They couldn't even manage to print the receipt in under 5 minutes so I have to print it from online.

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The best hotel

By

2020 十一月 20

More than I expected... is one of the places I have been sleep!
100% satisfactory.... I’m back completely...

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Very clean facility

By

2020 十一月 12

I needed a local place to relax that had all the things I needed without leaving the room. This hotel is close to anything you could possibly need as well.

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Ok stay had a good time

By

2020 十一月 12

Good had a good visit wish you would have had a hot tub but all in all it was good location was convenient to the Dutch apple theatre staff was helpful

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Unimpressed

By

2020 十一月 10

platinumelite

Walls/ceilings/floors are thin. Get a top-floor room if you're going to stay here.

Desk was huge, but seating in suite inadequate. Desk could/should have been significantly smaller and extra seating provided.

Coffee pots were filthy--including the replacement one when the first one was so dirty, the water wouldn't even flow through it--and the old/moldy coffee filter was still in in the pot. We ended up having to clean out the second coffee maker ourselves.

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Disappointing

By

2020 十一月 10

Totally disappointing experience. The room was just not up to par. No towels no wash clothes and we had to wait for an hour to get some and had to go get them ourselves. Totally Disappointed

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Excellent Customer Service and Comfortable

By

2020 十一月 03

club

First timers !!! Clean, comfortable, affordable! The staff was so welcoming and very clear and concise on the details and what amenities were available in and around the hotel.

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Great staff, great sleep.

By

2020 十一月 01

Front desk - my only contact - experience was outstanding. One member went out of his way and beyond normal expectations to get me a bottle of water which he ran outside in heavy rain to deliver!

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Great Stay

By

2020 十月 28

Enjoyed the staff and their willingness to be of help.

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Not the best experience

By

2020 十月 28

We booked a room with a king bed because we were traveling with our dog and didn’t want to bring his bed, so with a big enough bed he could sleep with us comfortably. Well, they must have over booked because we ended up getting a room with a queen which means either we sleep uncomfortably with dog, or he sleeps uncomfortably on floor. When I told the front desk they gave me a discount, however I should have gotten the room I booked. Don’t over book! And if you’re going to change someone’s room, notify them because if we were notified I would have went elsewhere. Our bathroom had no toilet paper or bath towels. People at front desk were friendly at least, just not the best experience we couldn’t wait to get out unfortunately.

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Very Relaxing Stay

By

2020 十月 28

platinumelite

We visited just to have a weekend away and attend a show at the BIrd-In-Hand Family Inn Theatre. We had a very nice stay, everything was very clean and the bed was very comfy. We stayed in a suite and it was so nice to have a living room, kitchen, and large bathroom. Great Stay!

Wonderful improvements in staff and room care since the last time we stayed.

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No towels and dog barked all night

By

2020 十月 20

Maids forgot to put clean towels in my room and a dog next store was barking all night

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