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Candlewood Suites Richmond-South

4301 Commerce Rd.

Richmond, Virginia

23234

United States

チェックイン: 3午後

チェックアウト:12午後

チェックイン 年齢:21

オンライン予約 または
電話予約

Richmond-South 4301 Commerce Rd.

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お客様レビュー
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74%
のお客様がこのホテルをおすすめしています。

総合評価

4

XXに基づく 619 お客様レビュー
74%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

619お客様レビュー

  • 5 スター
    318
  • 4 スター
    140
  • 3 スター
    39
  • 2 スター
    61
  • 1 スター
    61

Your night staff manager was amazing but you morning staff I’ll never stay

By

6月 30, 2020

club

All my information was giving out over the phone. While I was sitting next to the person asking. Your manager made it to where I’ll never stay there again and I told my friends about him.

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OK, but had issues

By

6月 22, 2020

club

The room was very nice and well-cleaned. The staff, except the general manager, gave excellent service. I tried to call the general manager several times and then was told to email him. I did. He had someone else call me back. He couldn't be bothered to do it himself. I was most put off by this.


We were there two nights. The toilet had a minor issue that I ended up fixing. The fan on the refrigerator started rattling quite loudly and there was no maintenance person to repair it. My son was using the sofa bed and had to hear it all night as he tried to sleep.


There is a two-burner stove that has a timer with an automatic shut-off. The front burner would come on as the timer was turned on. The power switch for that element was broken. It wasn't on high enough to cook anything but just high enough that you had to take care not to burn yourself while using the back burner. Again, no maintenance person. This was a safety and fire hazard that should have been corrected immediately.

If the problems had been taken care of, I would have highly recommended the place. We had a suite with a living room and separate bedroom and the price would have been quite right.

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Nice staff and clean

By

6月 21, 2020

club

staff was nice and helpful, rooms were clean bed was comfortable. Nice BBQ grill

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Go Vols

By

6月 20, 2020

The staff were very professional and courteous during these hard times for all.

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House keeping

By

6月 17, 2020

Floors were very dirty .. walked on carpet and our feet were black from dirt.

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Comfortable and conveniently located

By

6月 10, 2020

club

Candlewood of South Richmond is convenient to major highways, shopping, great restaurants and more. We can't wait to go back. The kids loved it. The only drawback: no pool.

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SATISFIED guest

By

6月 09, 2020

I enjoyed staying at this particular hotel. Very close proximity to food and gas.

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Average 2-3 Star Hotel

By

5月 31, 2020

Room was dated. The furniture looked like something from Target or Walmart. Desk was broken. I had to prop it up with paper. Room had spiders in it. Overall, disappointing room.

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It was ok

By

5月 18, 2020

Entering the room one of the TVs had a black spot in the top right corner . I also called to ask if they offered late checkout because I had a long drive returning home . I was told by the staff member that it was at 2pm . The next day at 12 a lady knocks I stated what I was told she said ok . 12:45 front desk person calls

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Never going back

By

5月 17, 2020

Okay, so i wrote a review last time and it was turned away because....well it was the truth and I’m assuming the truth doesn’t want to be out. My stay wasn’t the best to say the least. I had a random person knocking at my door and when asked to leave he caught an attitude...especially when he found out it was the wrong room. I called the front desk but the information I received wasn’t nice to the ears. I’ve witnessed strange people come in and out and loud music all times of night. People smoking in there rooms and not the stuff made that cause cancer. I personal will not be staying here ever again and i e should have listen to a co worker who told me the same thing

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Great staff

By

5月 05, 2020

Good value, great staff. I stayed here for 90 days and was perfectly pleased.

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Nice STay

By

4月 26, 2020

club

The staff was very attentive and helpful. The room was Clean and fresh. It was a very pleasant stay.

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