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Candlewood Suites Flowood

3810 FLOWOOD DR

Flowood, Mississippi

39232

United States

入住: 4下午

退房:11上午

入住年齡:21

線上訂房或
撥打訂房專線

Flowood 3810 FLOWOOD DR

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
88%
推薦此物業

整體經驗

4.4

根據 760 評論
88%
推薦此物業

Ratings Breakdown

760評論

  • 5 星級
    523
  • 4 星級
    118
  • 3 星級
    49
  • 2 星級
    33
  • 1 星級
    37

Stay Somewhere Else

By

10月 15, 2021

platinumelite

This place constantly lets me down. Can’t stay here anymore. Please don’t waste your time, especially if you’re an elite because you won’t be recognized or valued.
Toilet seat was wet when I got into my room, maybe it had just been cleaned, who knows. Shower gel was completely empty but empty bottle was still in the shower.
One chair was literally falling apart while the other chair was horrendous. Had to sit on my bed or stand at the desk while doing my work. Brought up the problems to the front desk and was told “we are due for a renovation.” That’s an understatement.
Pictures won’t upload, imagine that. Will save them for the social media review.

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Great

By

10月 14, 2021

Perfect for extended stay and not breaking the bank

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Great place to stay

By

10月 13, 2021

Checked into hotel to stay for two nights. Very comfortable and clean. Quiet environment and friendly staff.

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Horrible customer service, devastating room

By

10月 12, 2021

Filthy room

I only checked in this hotel, and left a few hours after checking in due to the condition of the room. Checking in, was a quick and harmless process. Upon entering the room, it smelled “stale” like someone had been staying there, and it wasn’t cleaned afterwards. Having a double Queen room, immediately noticed one of the beds’ comforters on the wrong side. Turned the comforter over and noticed it was dirty with several spots ranging from oil stains and other black marks. The pillow cases were on the inside out. Pulled the covers back, there was a plastic wrapper left between the sheet and the mattress. Hair was scattered on both beds. A dirty cup was left in the window. In the closet, a specimen cup was filled with an unknown white powder. I could not believe that this occurred at a Candlewood Hotel! I called the front desk to inform of the condition of the room and what I found. The clerk, Candy, seemed uninterested in even coming up to see the travesty of a room. Candy was uninterested in taking any accountability as a hotel representative to what was found on the property. She did not attempt to acknowledge that there was something wrong, and had no sense of concern or urgency in correcting the situation. As far as the cupboard- it was mostly empty. No plates or silverware. The one chair in the room was broken.

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Flowood, MS

By

10月 12, 2021

Nothing special. Hotel was still hiding behind the COVID-19 National response. All amenities that the hotel chain provided to its patrons, pre epidemic were still in place. My spouse and I were the only noticeable patrons that were practicing safe COVID measures during our stay. If that was the case then why hasn't the hotel went back to offering the patrons pre epidemic amenities? I believe they have not, because they feel this is a way they can save money and cut their overhead operating costs. Which is only doing a dis-service to the individuals that stay at the hotel. Management need to wake-up and start focusing customer service, again.

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If small things are fixed, I'd recommend

By

9月 30, 2021

I had a bunch of small inconveniences that added to up to larger frustration. The wall hair dryer didn't work, the tv remote didn't work, the shampoo/bodywash wall dispensers were empty, the check-in system was down, and I had (unknowingly) a smoking room.

Pros: The sheets/pillows were incredibly comfortable. If I hadn't been woken up by the neighbor's smoke, I would have had the best night's sleep. All the small issues can be easily fixed, so not worth not recommending the hotel. The staff was also very pleasant.

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Wonderful

By

9月 26, 2021

Our stay was clean and enjoyable. No problems or complaints!

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Not Worth Staying

By

9月 16, 2021

Maintenance seems to be this hotel's weakness. The A/C worked but didn't seem to be able to remove humidity from the air; there were areas where mildew was forming. Carpet was sticky and dirty. Robe hook was pulling out of wall and couldn't hold up a towel. Main door wasn't hung right and had to be slammed (noisily) to close completely. The bed was awful - I could feel the bed springs pressing into my back.

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Medical Traveler

By

9月 10, 2021

The room was fairly clean. It smelled like smoke and dog upon entering. The decor was old and dated! The carpet was dirty!

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Comfortable and convenient

By

9月 08, 2021

My stay was comfortable. The rooms were clean and the staff was nice and accommodating.

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Horrible, don't go

By

9月 05, 2021

It was awful, everything was sticky, none of the phones worked, light bulbs were missing and there was no shower curtain. the room smelled awful and had to sleep with the window open and still got a headache

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Clean and quiet

By

9月 04, 2021

platinumelite

Two night stay, pet friendly. Hotel was clean and quiet despite being full due to hurricane evacuation. Friendly staff. My only complaint would be the chair in living room area. Upholstery was starting to peel. Time to refresh that item.

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