avid hotel Memphis - Southaven

Eh

ByWyatt

10月 06, 2025

Everyone that I encountered was very bland for lack of better terms. The woman who checked us in was very dry and pretty much seemed like she didn’t want to be there. After we got checked in we took a nap and mid nap a staff member entered the room without knocking or announcing themselves. That evening I went to the front desk to grab a couple of drinks (had no options.. hope you like Powerade, Coke, or Diet Coke) and a set of towels and had to wait for the guy to come in from the patio where he was on his phone and vaping. The room also didn’t stay cool so we did not get much sleep. Shower flood had several scuffs in it so it looked to be dirty. Overall was an okay stay, I don’t think that I would stay here again.

Very bad experience

ByNevAg

10月 02, 2025

We had a terrible experience at this hotel. Bed had bugs, many red and yellow stains. Toilet was missing tissue. Refrigerator was not working that ruined our food we just bought before check in. Very loud noise from outside. Breakfast foods were mostly expired mainly yogurt. This was very bad experience, and we could not sleep at all.

辛迪

9月 02, 2025

Dirty but good location

ByAF025

8月 21, 2025

The location of this hotel is great, but our room was dirty. The bathroom had little black hairs all over the floor and in the shower. Our beds had crumbs in them. I went downstairs and spoke with management, but there was nothing he could do, he did not have any housekeeping on staff. He offered to comp me 1000 points to my account and so far I have not received any points.

Problems I experienced at check-in

ByDanny

8月 20, 2025

I think when a person makes a reservation and has a confirmation with it on it that it should be like it stated. When I checked in for a handicap room on the first floor with a shower chair, I was told there was only one room on the first floor and it was taken. I made this reservation six months in advance.

Not Great

BySteve

8月 19, 2025

We stayed here for four nights. It was a disappointing stay. The room was tiny. Not even a closet, only hangers. Water pressure in the shower was weak. Breakfast was subpar, only one hot item choice. We only had our room cleaned two nights out of four even though there's daily housekeeping. The smoke detector was flashing our whole stay which was very annoying. There are better hotel choices in this area. Would not return or recommend.

I’ll always choose this Hotel when in town

ByZZhawk

8月 18, 2025

Impressive staff. Helpful. Friendly. ALL SHIFTS.

Easy check-in and checkout. Great selection for a fast healthy breakfast before getting on the road for home.

Cheap Clean Sleep

Bytbyrd

8月 06, 2025

If you intend on using your room stay for relaxation and amenities, don’t, that’s the point of this hotel. Spend more money for better quality. Beds are hard. The rooms have horrible acoustics. Echo so so bad. Not spectrum friendly in the least. Don’t bother with trying to hear the tv over the loud HVAC I couldn’t even turn off, in EITHER ROOM I stayed in on recent trip. I was moved to another room after discovering the unit in my room wasn’t even operational. They were aware of it, insisted on maintenance working in my room WHILE I WAS GONE to replace unit. Unacceptable. Unprofessional. I demanded another room. They put me in a handicap room on the 3rd floor. This unit wouldn’t shut off no matter what I set the thermostat on. It’s SO LOUD IN THESE ROOMS. no carpet. I never saw more than 10 vehicles in the parking area. EVER. Unclear on why the room availability was so poor and the choices were poorer.
The hotel is very clean. I’ll give them that. But it is not a comfortable stay. Front staff was very friendly, however.. they could only do so much with what they had to work with.

We are HOOKED on Avid!

ByDenise

8月 04, 2025

We are loyal to the Holiday Inn Express brand but we were looking for something less expensive since we were only spending 1 night while visiting Graceland on our way to Orlando. I was a little skeptical due to the price point, but I trusted the IHG brand. We were pleasantly surprised when we arrived. Such a nice, clean, and modern hotel! EXTREMELY CLEAN!! Room was perfect! Loved the DOVE brand products in the room and the shower was so nice! I’m telling you….it’s AVID for us from now on! I also want to put a shout out to Marcus at the front desk. It’s nice to have someone at the front desk with a friendly attitude and personality greeting guests. It made a wonderful first impression! Thank you Avid for a wonderful first stay of many!

優秀的酒店

ByJenn

8月 02, 2025

The staff of this hotel, particularly Marcus and Shirley, are wonderful and make you feel at home. They took care of me and the entire staff was very helpful and welcoming. The room I had was very quiet and I felt comfortable and safe. The bed was comfortable and the location was fantastic. The breakfast choices were perfect for me. I highly recommend this hotel!

很棒的住宿體驗

ByDede

7月 29, 2025

My stay was very pleasant and this stay was close to a lot of amenities.

Quick and easy

由馬蒂

7月 14, 2025

Nice spot, quiet, close to everything..........................