When I checked in the lady at the reception was very helpful and I felt very welcomed. The room is great and overall quality of stay is good. Unfortunately the gentleman I met when I checked out[更多] ruined my experience. He wore a scowl on his face throughout the checkout process, and even did not confirm check out is done and he looked super impatient.
Also I went cycling around San Fran after checking out and when I returned I asked if I can use the changing room of the gym / swimming pool for a quick shower. I don't mind if I was rejected as I have already checked out, theoratically I am no longer a customer. However the reception staff said there is no shower facility at the swimming pool, which is pretty hard to believe.[更少]