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InterContinental Phuket Resort

InterContinental Phuket Resortのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
88%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 257 お客様レビュー
88%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

257お客様レビュー

  • 5 スター
    169
  • 4 スター
    52
  • 3 スター
    19
  • 2 スター
    9
  • 1 スター
    8

Overall Excellent!

By

1月 05, 2022

I would hands down recommend this property to all travelers who value good service and comfort.

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Hang out at dream beach

By

12月 30, 2021

in my view the Kamala Beach of Phuket Island is one of the nicest on Phuket Island.
So, why not stay in the best hotel there with direct beach access?

We enjoyed dining directly at the beach, viewing the sunset, just like a dream.

The hotel is the best I experienced during the last 20 years on Phuket, so I extended my stay, more than one time.

Moreover, best golf courses are in reach with a twenty minutes drive.

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Great hotel , could be exceptionally with further training.

By

12月 21, 2021

Great hotel , very clean and beautiful design. Option of 3 different pool areas. Club lounge worth upgrading if you get an offer but not exceptional , could be with further training and maybe extend the menu because the separate area is beautiful .
Spa excellent , best massage I have ever had in my extensive travels .
Restaurants are hit and miss depending on staff and chef abilities, I recommend Pinto restaurant and huge shout out to Yumi for making our holiday, but be cautious of Jaras restaurant as food bland and service poor.
With all that said it is probably it is probably the best and newest hotel in that area.

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Erholungswert durch Veranstaltungen getrübt

By

12月 20, 2021

club

Freundliches Personal und schöner Strand. Parallelveranstaltungen wie Firmenfeiern und Hochzeiten haben in einem Urlaubshotel nicht zu suchen. Wenn dann noch die Liegen eng zusammengeschoben werden ist der notwendige Abstand zu Zeiten von Covid 19 nicht mehr gegeben!

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Best Resort in Phuket

By

12月 18, 2021

club

This was our last try for Phuket after having 2 bad vacations in the past
We tried to pick Another hotel as our usual top choice for the hotel. Than we found out the beach was not so good. We took a chance and cancelled all our reservation and rebook everything at Intercontinental!! What an experience so far. Just extended 4 more days. Still staying at the hotel.
Pretty much some of the best staff I have come across in recent years and one of the top beach experiences (I see a lot of people come and spend their days at this hotel’s beach).
Overall, we loved it as a family vacation. Full time security at the beach is an excellent idea...

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My birthday trip

By

12月 14, 2021

platinumelite

ขอชื่นชมพนักงานที่ทำการเช็คอินให้ น่าจะชื่อคุณ bank (ห้อง 1305 เช็คอินวันที่ 5 ธันวาคม) และ ขอชื่นชมคุณเจนนี่ (Devas’lounge) ทั้ง 2 ท่าน บริการได้ดีเยี่ยมมาก ไว้มีโอกาสจะกลับไปใหม่นะคะ

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Unkompetentes Personal an Rezeption

By

12月 08, 2021

club

Inkompetentes Personal an Rezeption, Anfrage vor Aufenthalt wurde erst sehr spät beantwortet, 30 min check in dauer.

late checkout wurde beim checkin angeboten, als ich es beanspruchen wollte, wurde mir gesagt das mein Zimmer belegt wird und das Hotel ausgebucht ist für den Tag, auf Anfrage bei einem Mitarbeiter wurde mir im nachhinein gesagt, das es Kapazität gibt.

Beim Checkout gab es Komplikationen bezüglich Bestellungen an der Strandbar die ich nicht getätigt habe, meine aussage wurde angezweifelt, und erst anrufe getätigt, ich musste im nachhinein noch unterzeichnen, das ich diese Bestellungen nicht getätigt habe.

Durch den länger dauernden checkout geriet ich in Zeitnot, bezüglich meines Fluges.

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Wonderful stay

By

12月 06, 2021

We had a wonderful stay at you hotel. Thank you all staffs for making my stay unforgettable.
The decoration and environment are fantastic, both sea side and mountain side.
The beach is clean and private.
Room is well-prepared and very clean. The bed is very comfy.
Special thanks to Khun Kate Club Lounge for smooth check-in and check-out, she is very supportive. Also, thanks to Khun Min from Sati Spa for providing me a wonderful spa experience.
This stay is so memorable, we will definitely come back.

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Beautiful Hotel with friendly Staffs

By

12月 02, 2021

club

Great location. The hotel and grounds are beautiful. The staffs are friendly but they seem to be lack of training. Several times we asked for something, they could not give us the answer straight away. For example we asked them about the ingredients of the dish we ordered, they needed to check and got back to us.
They did not approach the guests with no mask walking inside the restaurant. They are lack of empowerment. We personally think this could be easily improved by trainings.

All the staffs did their best to accommodate our requests with
smile. The airport representative was fast and efficient. The driver was very knowledgeable. The lady named Cherrie from Front Desk were extremely kind and helpful. Our Butler Kate was friendly and polite and also Nara was very efficient with her services. The restaurant manager who looked after us during our dinner at Jaras was the star. We did enjoy very much our dinner.

The lady at the beach restaurant made our dinner experience better than the nights before. Sorry we could not remember her name. To end our review, we would like to say thank you to the gentleman named Jak from F

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Hervorragendes Erlebnis in diesen Zeiten

By

11月 29, 2021

club

Mir hat vor allem die Freundlichkeit und Effizienz der Mitarbeiter gefallen. Immer wurde auf meine Wueensche eingegangen, manchmal auch spontan gefragt, ob man etwas fuer mich tun koennte...

Einzig wuerde ich gern wissen, ob meine IHG-Karte auch fuer den ersten Teil meines Aufenthaltes gilt. - Habe noch zweimal verlaengert bis zum 6.12.2021

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Fantastic end to holiday

By

11月 29, 2021

club

We had 2 days at the ICT before we returned to the UK. The hotel is amazing and we were fortunate to have club access which really made the time even better. Special mention to Gobi who went out his way to help us and make the experience special

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A fine stay for an excellent dinner

By

11月 29, 2021

club

I was at the Intercontinental Resort Phuket for an event, a hosted dinner by the hotel. The dinner - prepared by the hotel's executive chef - was excellent, as was the decor and support done by their F

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