With fully equipped kitchens and well appointed living spaces, you have an abundance of space to make all your own! Whether you are here to work or relax, our warm and inviting mid-western hospitality will make you feel welcomed and relaxed in a majestic setting.Our down-to-earth team will get your day off to a strong start with our complimentary hot breakfast and you are invited to utilize our bountiful amenities including free WIFI, indoor pool, hot tub, fitness center and guest laundry! Relax in our outdoor living space by the fire pit, sizzle up dinner on our grills or let us do the cooking and join us for our Social Hour.
Our easy access location off I-90 at the Rushmore Crossing Shopping Complex puts you within arms reach of several shopping and dining options. From our doorstep, Mount Rushmore National Memorial, Crazy Horse Monument,Custer State Park,Wind Cave National Park,Reptile Gardens, Bear Country USA, Sturgis and the Badlands are just waiting to be explored! Build a lifetime of memories as you discover the mecca of activities afforded in the Blackhills.Just minutes away from Ellsworth Air Force Base, the SD National Guard Training Camp, SD School of Mines, the Civic Center and Downtown Rapid City, there will be plenty to mesmerize you!
Impression générale
4,7
No compassion
ByLindsey
octobre 26, 2020
Due to the weather and the impending snow storm I began calling the hotel in the morning asking to cancel my reservation. The lady at the front desk advised me that she could not cancel and I would be billed. I understand she was doing her job and she was very nice about it. I asked to speak with a manager who should be able to make an informed decision as to how to handle this to avoid me being billed, this was a very busy weekend in Rapid City with State Cross Country being there so they would have had no problem reselling my room. The front desk lady told me no problem but Patricia the manager had stepped out and asked that I call back in 10-15 min. I called back in about 20 min and the front desk told me she must've gone to lunch, I called again 30 min later, she was back but in a room w/ a guest so I was transferred to her VM in which I left my name and phone for her to call me back, I did not get a call by 5:30 CST so I called again and they told me Patricia had now left for the day and she wouldn't do anything for me anyway because she's very strict about the cancel policy. While I understand as I used to work in the WHG that there are circumstances which warrant charging a guest when they dont show up, this was weather related, something completely out of my control and I gave them ample notice to resell my room. There also was no contact as of today with the manager who is clearly refusing my calls
Great service
ByBryan75
octobre 25, 2020
We were here for 2.5 months, and Denise was always greeting me by name when I came in and left. Most of the Front desk and cleaning staff would say hello as well, but didn’t know my name, understandably. Denise went above and beyond to make my team and me feel as comfortable as possible. The breakfast staff was a little lacking in friendliness, save one lady whom I forget her name, was extraordinarily friendly to everyone even when busy and understressed. This was the kind lady with the Asian accent. She was fabulous.
Great
ByUgly
octobre 25, 2020
What a great nights sleep. I really appreciate the opportunity to stay at your hotels. I always feel refreshed and ready to go. I would recommend these hotels to anybody and love being able to get the refreshments in the evening time and using the pool.
Great place to stay when you are on the road and tired
ByLG104
octobre 23, 2020
I was able to call the front desk and ask a couple of questions I had then booked through the app. Super helpful and friendly along all facets of the stay.