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86%
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4.3

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86%
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    428
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    133
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    55
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    41
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    21

Poor Internet Sevice

By

30 noviembre 2022

This property overall was reasonable. Rooms were clean and comfortable. Breakfast and social hour meals were, I suppose, average for a post COVID environment. Front desk folks were nice and did their best to assist. The reason for my not recommending this hotel is pretty simple. The internet service was awful. The front desk gave me the provider help desk number and those folks were useless. They escalated the complaint to their engineers who failed to follow up appropriately. I, as an IT professional, had information that would have helped them resolve the problem, but it appeared they had no interest. Everyone considers internet access vital these days and this properties internet was virtually useless. Other than that, not a bad place.

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Great service

By

29 noviembre 2022

The front desk staff were knowledgeable, helpful and friendly. The room was spacious, bed was comfortable and I appreciated the multiple options of pillow type. I felt safe here as a solo traveler.

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Great Hotel

By

28 noviembre 2022

Great hotel with great staff. Very friendly. Nothing else to say about the property. Been staying there for a long time and enjoy it. Always greeted with a friendly smile.

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colorful cheerios

By

28 noviembre 2022

We have stayed many times at this property and find it clean and convenient. This time there was a small issue with housekeeping but the lovely manager took care of it. We like the coffee and breakfast which is so nice to have when traveling with children.

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Excellent for long term stay

By

15 noviembre 2022

Free laundry was absolutely a plus,
Very quite and clean hotel.
Wish they have indoor pool instead of outdoor

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Staff and Service

By

13 noviembre 2022

A special thank you to the Front Desk attendant. She called us a few days after our stay to inform us that they found a car key that may belong to us. We asked her to mail it to us since we don't live in the vicinity of the hotel. She not only agreed to do so, but told us afterward that she traveled 30 min (!) to the drop off center for us!

Such customer service!

Thank you very much!

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Adequate Accomodations

By

31 octubre 2022

We stayed for a work project in the area and the hotel was clean, nice and was a good fit for what we needed.

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would stay away

By

31 octubre 2022

There was no coffee in the lobby only in the morning. Then when I checked in the room it had a broken ottoman, broken wall covering I almost got hurt, and the area near the shower had bad paint stains. I complained next day morning the staff was very rude and said it will take 2 days for someone to look at it. Someone left trash outside my room and the staff called me started yelling at me that I am not suppose to keep trash outside my door and it is not acceptable. The mattress is soo old it hurts the back as springs come out. I had asked several time to have the ac filter cleaned nothing was done. They don't even remove trash or give basic service on the weekend. For weekly service they never do it. I had to request this several times. I have attached photos so you can see the hotel quality. They seem to be doing rationing on towels would only leave 1 towel in my room and no hand soap second time laughing out loud I was not even offered to change the room.

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Great stay with a catch!

By

03 octubre 2022

Everything was great about this hotel except for the lack of cleaning of my room prior to my arrival/check-in. The counter tops were stick with spilled food and beverage from previous stay, the toilet had visible signs from previous resident and at least one pillow case had visible dirt, hair and smelled of sweaty human (obviously not changed)….I threw that pillow to the floor and inspected the remaining pillows and sheets which appeared clean. Maintenance staff left a mess on the nightstand from changing out the carbon monoxide alarm prior to my stay as well. Outside of all that….this place is quiet and comfortable and I have stayed here many times and I am Diamond Elite IHG member who stays 50-80 nights a years across the USA

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Comfortable & Welcoming

By

24 septiembre 2022

Loved the stay. Staff was very good and welcoming

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It’s like a home away from home.

By

31 agosto 2022

Any time I come to this area of the country I stay here. It is like a home away from home. Staff is lovely and friendly but professional.

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Great experience

By

28 agosto 2022

Both Kim and Gina were knowledgeable, friendly and truly appeared to enjoy their jobs. Breakfast was good; the room and appliances were spotless. The hotel was extremely quiet; the recommended restaurant for delivery was also excellent!

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