IHG One Rewards account questions
For all questions regarding your IHG One Rewards account and settings visit: IHG Customer Care
IHG Agent Portal questions
For questions around issues with IHG Agent Portal please email us at: globalihgagent@ihg.com
Booking personal travel on our site allows you to discover over 6000 hotels and use your agent discount.
Once logged in, click ‘Personal travel’ in the booking module on the home page, or follow any of the links from specific hotel tiles.
If you're booking client travel, we recommend using your agency’s preferred process and tools.
訂房支援
For booking assistance, please call one of our Worldwide Reservation Offices in your region.
GDS 支援
If you’re having trouble finding IHG properties or making IHG bookings in the GDS, contact the Travel Agent GDS Help Desk at channels@ihg.com
團體預訂
If you’re interested in booking for groups of 10 rooms or more email 1800meeting@ihg.com
與佣金相關的內容已移至我們的專門的佣金頁面。按一下此處以了解最新的政策和過程，以提交付款查詢，或聯絡佣金服務。
6C — IHG master chain code
CP — Crowne Plaza® Hotels & Resorts
IC — InterContinental® Hotels & Resorts
HI — Holiday Inn
HS — Holiday Inn Express
HI — Holiday Inn Club Vacations
WE — Atwell Suites(TM)
VA — avid®
YO — Candlewood Suites®
VN — EVEN(TM)
IJ — Garner(TM)
KC — Kimpton Hotels & Restaurants
IN — Hotel Indigo®
UL — Hualuxe® Hotels & Resorts
RE — Regent Hotels & Resorts
IG — Six Senses
SP — Special Properties
YZ — Staybridge Suites®
VT — Vignette(TM) Collection
VX — voco®
AN — ANA Hotels
IB — Iberostar Beachfront Resorts
NOTE: Iberostar Beachfront Resorts are non-commissionable.
GDS 支援
For all GDS issues, contact the Travel Agent GDS Help Desk
訂房支援
For booking assistance, please call one of our Worldwide Reservation Offices in your region.
團體預訂
Have questions about booking for groups of 10 rooms or more email: 1800meeting@ihg.com
雖然目前您不需要學習中心的培訓來維持對IHG Agent Portal的洲際優悅會“優拍”，但入口網站會提供豐富的知識來幫助您了解洲際酒店集團的方方面面，並將提高您在客戶心目中的可信度。
您的代理機構可能會要求您參加此處提供的部分或全部培訓。
您可以按照自己的進度完成課程，但每個單元通常需要 15 分鐘的時間完成。
參加本培訓將增加您對 IHG 品牌的熟悉程度。了解洲際酒店集團的產品組合和我們的品牌之間的主要差異將有助於您為客戶找到合適的飯店，從而提高客戶滿意度和重複預訂。本培訓可讓您按照自己的進度，按照自己的進度進行學習。
基礎級別的課程僅需參加一次。我們會持續開發新內容，並在新增課程時通知您。
基礎訓練以多達13種不同的語言提供，具體取決於品牌。
IHG Agent Portal training support
For all questions regarding IHG Agent Portal training, email: globalihgagent@ihg.com
Get up to 25% off bookings on eligible hotels for personal travel only.
If the agent discount is available for your selected dates, you can book up to two guest rooms per stay for personal travel via the IHG Agent Portal. Bookings must be made at least 24 hours in advance of your arrival. You’ll need to present your Travel Industry ID/IATAN Card, Agency Business Card or employment authorization on agency letterhead at check-in. This discount is non-commissionable.
Agent discount support
For questions regarding the agent discount, email us at globalihgagent@ihg.com
