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Grand lobby overlooking Table Mountain at InterContinental Table Bay 洲際酒店桌灣洲際酒店

客戶住宿

Manage upcoming stays

Property
日期
確認號碼
房價
客人姓名

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Reservation found and placed chronologically in the list above.

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Reservation not found.

說明

Your client stays dashboard shows past and upcoming reservations that:
 

1. have your IHG One Rewards member number attached to them as the advisor responsible for the reservation, AND
 

2。為訂房附上一份國際航空運輸協會 #，與您的 IHG Destined 入口網站個人檔案中的國際航空運輸協會 # 相符。

說明

If you make a client reservation through the IHG Destined portal, your IHG One Rewards member number will automatically be attached to the reservation as the advisor.

If you are making a reservation through the GDS, ensure the guest's IHG One Rewards member number is on the booking as usual, and insert your own IHG One Rewards member number in the special instructions field. Write the word agent, followed by your own 9-digit IHG One Rewards member number. E.g. Agent123456789

Please note: Reservations booked through the GDS are not eligible to earn IHG One Rewards points for the travel advisor.

說明

If you have made a booking by calling our central reservations office, or with the hotel directly, or if you forgot to add your IHG One Rewards member number in the special instructions field in a GDS booking, you can look it up using the confirmation number and the primary guest's last name above.

說明

這可能有幾個原因：
 

1。確認號碼及/或主要房客的姓氏與我們的訂房資料不符。
 

2. The reservation was made via an OTA or a third party. These can't be tracked to you individually as the advisor.
 

3。您在 IHG Destined 入口網站個人檔案中的國際航空運輸協會 #與隨附於訂房的國際航空運輸協會 #不符。
 

4。該訂房已附加至其他顧問。
 

5。該住宿已被取消或已經完成。

說明

No, the reservation can only be attached to the advisor who made the original booking.

說明

No, your advisor IHG One Rewards member number can only be added to reservations before the guest has checked in.

說明

不可以，您只能在房客登記入住前向您的儀表板添加住宿。