Crowne Plaza Leeds

Hotel Front Desk: 44-871-9429170

Hotel Fax: 44-113-2616809

Hotel Email: leeuk.reception@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
Leeds City Station

-Distance from hotel: 0.3 MI/ 0.48 KM East

- From Train Station Car Park onto Aire Street, take the 1st right then turn left onto Wellington Street, keep on the left lane and turn left at the 2nd traffic lights, Crowne Plaza Hotel Leeds is on your right hand side.

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- Car Parking Available

- Self-Parking Fee: 15.00 GBP

- The hotel has 120 on site parking spaces charges are =Sun-Thur rate =£15.00 per 24 hours Frid+Sat rate = £10.00 per 24hrs

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Hotel Highlights

Relax and unwind in our Spirit Health club which is designed to stimulate those endorphins in our well-equipped gymnasium, make the experience complete with a refreshing swim in our heated pool or relax in the steam, sauna or Jacuzzi. Why not make this a special occasion and call to book one of our many treatments on offer in our Spa proving The Crowne Plaza can provide it all.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 333 reviews
93%
Recommend This Property
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Ratings Breakdown

333reviews

  • 5 Stars
    223
  • 4 Stars
    78
  • 3 Stars
    16
  • 2 Stars
    11
  • 1 Stars
    5

Perfect Night Away

By

November 25, 2014

Upon arrival there were very friendly staff waiting to check you in, checkin was a quick easy process and then i was directed to my room.
The room was very clean, spacious and had very comfortable bed.
The TV had all the major channels for free and additional movies at a small charge. The bathroom had a reasonable sized bath and shower.
The breakfast had a large choice and was fresh, the waiting staff were friendly and available when you needed them.
When checking out the staff again were friendly and they told me a quicker way of driving out of the city centre without hitting too much traffic.
This was one of the best nights away i have had in a long time.

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Fantastic customer service

By

November 21, 2014

I stop at this hotel every November when I visit Leeds. The staff are attentive and courteous, the food excellent, beds comfortable and everywhere is fresh and clean. The pool and spa are a bonus for a city hotel. The little extras such as the sleep therapy products are very thoughtful. I recommend this hotel very highly.

Posted byHotelStaff
November 26, 2014
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Matt Byram General Manager
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Ideal location

By

November 20, 2014

Great hotel. Comfortable room. Great location for Leeds Arena and Leeds city centre. Friendly, helpful staff.

Great choice of food at breakfast.

Wish we could have stayed longer!

Posted byHotelStaff
November 26, 2014
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Matt Byram General Manager
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Very tired hotel

By

November 20, 2014

club

Bring this hotel up to date - it was depressing.
Reception smelt of the swimming pool.
Need more than one receptionist serving at 6pm.

Posted byHotelStaff
November 26, 2014
Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion you felt that we have failed to deliver this. The feedback we receive from our valued guests enables us to target problem areas and, wherever possible, take the necessary actions to ensure problems can be avoided in the future. On a final note, may I once again apologise for the shortcomings experienced during your short break in Leeds. Kind Regards Matt Byram General Manager
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