Rated 5,0 out of 5,0 by Michelle44 Great service
Staff is very friendly and helpful, beds very comfortable, rooms good sized, restaurant has good food and prices aren't bad. Will definitely stay here again when returning to DC. Only downfall is pool was being worked on during our stay and there is no hot tub
7. Juni 2013
Rated 5,0 out of 5,0 by JayH1 treated like a guest
Every at the hotel is super friendly but professional. You are their number 1 concern. That is a hard line to tow.
Has a minor problem with the TV and five minutes after telling desk clerk there was someone at my room to see the problem. Was a loose cable connection
Also like the fact you park your own car in the spacious garage. Make for quick entry and exit.
Great location with many good restaurants within walking distance
The coffee shop for breakfast has lot of windows and feels like you are in a sidewalk cafe.
1. Juni 2013
Rated 4,0 out of 5,0 by Keeo Good hotel when visiting DC.
Good value,good location, friendly service. Will definitely stay here again.
27. Mai 2013
Rated 5,0 out of 5,0 by Scarlton71 Great Customer Relations Treatment
I recommend this hotel with no reservation. The staff is what sets it aside from the other hotels. From the shuttle drivers, to the front desk, to the cooks and maids. All go out of their way to make your experience wonderful. I cannot express how great I was treated. I stayed with them for 4 weeks. I was treated the exact way all four weeks.
26. Mai 2013
Rated 4,0 out of 5,0 by TerryRD Room was comfortable but check in clerk needed social skillls
Overall for cleanliness and comfort, my stay was fine. My biggest issue was I was coming for my son's college graduation. I had driven for over 8 hours to get to the hotel in time to check in at 1pm and make it to the 3pm graduation. The abrupt clerk at the desk promptly informed me of no check ins until 4pm. I explained that I was tired and sweaty and wanted to shower and change clothes to look nice for my sons' graduation. He said I could use the public restrooms or I might be able to get a room after 2pm. He was quite curt and abrupt with me and had absolutely no compassion or sympathy. So, I was forced to schlep my bags from my car to the public restroom to try and wash up and change clothes in a toilet stall. How humiliating. Was not my finest moment. I would recommend he get additional customer service training. No matter no decent a facility, if you do not have customer service, you really have nothing.
25. Mai 2013
Rated 4,0 out of 5,0 by jpt2 Still have not recieved a copy of my invoice.
I requested a copy of my invoice via e-mail, and was assured that I would recieve it shorlty after checkout. Thus far, I have not recieved it! Very unhappy.
24. Mai 2013
Rated 4,0 out of 5,0 by Professional108 D.C trip
Great location for traveling to DC. Shuttle service was available when needed to the metro and back. Staff were very attentive. Only issue was the slow service in the diner down stairs.
21. Mai 2013
Rated 4,0 out of 5,0 by SimplyParadise Great hotel for DC tours
We chose this hotel because of the FREE shuttle pickup for the DC trolley tour. The shuttle pickup was 9 a.m. and left DC to return to the hotel at 5:30 p.m. Parking at the hotel is $16.00 overnight. It is covered indoor parking. A good deal considering we saw $48.00 in DC. The hotel has a restaurant/bar and the food was very good. There is a menu in your room and also a calendar of events/specials. The rooms are not large but we didn't need large. Comfortable for the two of us. I requested an upper floor figuring that it would be quiet and it was. We didn't hear any hallway noise. Room was very clean also. The front desk is extrememely helpful. We arrived around 11 a.m., too early to check in but they explained the parking and I asked for directions to the Metro. They had maps available. Metro is about 5 blocks and an easy, comfortable walk. So helpful. Also because we are priority club members, we received complimentary bottled water and snacks in our room. We are looking forward to returning and have recommended this hotel to others.
16. Mai 2013