Rated 4,2 out of 5 by 633
Rated 5,0 out of 5,0 by Mack73 Great service
From check in to check out exceptional staff service
26. April 2015
Rated 5,0 out of 5,0 by L1zz They DO have king sized beds!
We stayed before in a great room with king sized bed. Looked on website, but it said beds were standard double, telephoned reception and was told the same. Turned up anyway and an extremely helpful receptionist, Ahmed, found us a room with king sized bed, at a lower price than offered on line or by phone! Result!
24. April 2015
Rated 4,0 out of 5,0 by Johnnie 56 A good nights sleep
A good city centre location. Excellent buffet breakfast with helpful friendly staff. I always try and get this hotel when i had business in Birmingham.
23. April 2015
Rated 5,0 out of 5,0 by bruno46 Great room, excellent breakfast, efficient staff
I was amazed at the large size of my room, bed and TV!
The mattress was slightly firm for my personal taste and a couple of pillows slightly lumpy, but I appreciated the number and choice of soft and firm pillows.
The room was clean, comfortable and very well-appointed and maintained, with a desk and desk light, another small table and chair, hairdryer, ironing board and iron. I adored the ease of adjusting the room temperature night or day!
The bath was a real enamelled bath with deep sides, which, though not the largest, was great for relaxing in. The water was hot and water pressure good. The shower over also worked well. The towels were plentiful, thick and clean.
The key card entry system always worked too.
I only had breakfast at the hotel, but the choice and quality was excellent.
All staff were always polite and efficient.
I could hear street noise and other guests on occasions and the low hum of ?a motor or fan running somewhere at night, but this was not often during my 5 night stay.
On balance, I would highly recommend this hotel and be very happy to stay there again myself if I was in the area again.
21. April 2015
Rated 4,0 out of 5,0 by Bulkbearz night out at the Village
convenient and great location for Gay Village. Room was standard and clean and modern but bed was too small for two larger people.
21. April 2015
Rated 5,0 out of 5,0 by samson2 great hotel
Stayed here numerous times. Always enjoyable. Staff are friendly helpful and polite at all times. Rooms are well kept and comfortable. Have recommended hotel to family and friends who have stayed and felt the same.great location also.
19. April 2015
Rated 5,0 out of 5,0 by Devon on business Great location
Very convenient location for business meetings in central Birmingham (New Street). The room was very quiet and comfortable. Free wifi is always a plus. Good breakfast. Subsidised parking in close proximity. A gym would be a great addition.
19. April 2015
Rated 5,0 out of 5,0 by StellaC84 Amazing hotel
I had the pleasure to stay at this hotel one night and it was amazing! I was upgraded to the executive room for free which hardly ever happens in other Holiday Inn hotels. The room was also amazing, with free water and chocolates. The girl at the reception as well as the restaurant staff were very, very nice. It was really a very good experience. Cannot wait to go back next month!
17. April 2015