 Gästeberichte
Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.
87%
Dieses Hotel empfehlen
Gesamterlebnis 4,1
87%
Dieses Hotel empfehlen
|
Not good - Major Disruption - Overrunning Refurbishment
ByDaz1999
10. August 2016
This has got to be one of the worst stays in an IHG property in over 5 years. Spire ambassador and also a diamond.
Property is going through a over-running late major refurbishment, not just a slight refurb.
Entrance is down some steps now through the old emergency exit door. Into the back of the old or the temporary lobby. This was very poorly lit and cramped. It cleary stated a large 10ft banner saying how wonderful our refurb is going to be and completing July 2016. It was august when I stayed. Should have been covered or taken down. Check In was the normal standard IHG welcome Spire patter. I booked on the trian into bhx via the app, executive rooms were available to book via the app. I chose the standard room. 45 minutes later they must have all be sold as no available upgrade for spire was given or indeed mentioned or offered. Free drinks voucher and my name was put on the two standard print out letters for spire. The standard room was a basic large room, good bed. However a strange breakfast stye kitchen surface like an ironing board was in the room as a desk and the bedside cabinets looked like they had been covered with same kitchen worktop. Bethroom was small and smelt a bit of smoke (ex smoker of 11 months 10 days I know that smell), a walk in shower. Large signs saying no smoking room and an informative banner on the window saying dont lean out the window to smoke. Only one lift was available due to new exciting refurbishment taking place and that did cause some minor delays or overcrowding.
The location is good for the city centre. Straight out of the back of new streat station. Our room had good view of the back entrance to grand central and also a great view of the workman on the roof @ 9:00am saturday morning below us.
We went out and return to the large bouncer on the door who was polite and let us in, it was a busy friday night with lots of groups heading to hurst street, arcadian and chinese quater. Some in depserate need of the toilet. not the hotels fault.
The bar and restaurant were closed for refurbishment and they had put togethor a room with no windows and natural light as a temporary resteraunt and bar. It was basically awful, we finally found it from the a4 notices and walked in to it being full with around 10 people. The bar had my drink on pump but not available. Had an alternative. Wife just went for a diet coke, that was dispensed from a 2 litre diet coke bottle. three staff cramped in. More like a works canteen in a porta-cabin than a HI bar and restaurant. we did not stay in the bar along with 3 guests in front of us and retired to our room. Check out was standard and the staff were polite, we left our bag for a few hours then moved to the staybridge suites for saturday night. It was nice to see that someone had put an a4 print out in white over the banner saying october 2016 for completion. Competitive price however the balance between refurbishment and guest experiance was not effective in my opinion, the balance bwteen refurb and rooms still being available was let down not by the rooms but the customer journey and experience.
房间温馨安静
BySnowolf
10. August 2016
酒店坐落于市中心，地理位置非常好。房间安静舒适，虽然住在电梯口，但是基本上听不到什么吵闹的声音。前台工作人员很热情，很有责任心。酒店的早餐也很不错。总之对这次的旅行很满意。
Great Location
Byjopea36
08. August 2016
Yes there are renovations going on at the hotel which I wasn't told about when I booked, but we stayed here purely for the location as it was close to where we wanted to be for the evening and based on previous stays. Check in was smooth and we had a good sized room. We enjoyed our stay and will return in the future.
交通便利，费用适中！
ByJannystar
08. August 2016
交通便利，去哪儿都方便，特别是搭乘火车，或者去周边的附件景点或者去就餐的餐厅非常好的一个位置。
价格公道，入住酒店费用适中！
早餐不错。
Avoid this hotel until the renovation is completed
ByNavigator99
04. August 2016
You will need to walk up the stairs to get to the reception so be careful if you have multiple pieces of luggage to carry. Only one lift is running during the renovation so you need to be patient. Got a free upgrade to a suite but both key cards didn't work so need to go back to reception to fix it. Once got inside the suite, the air conditioning system was not working so need to go back to the reception and got another room which was a regular room and it is still very spacious. However, after returned from dinner the key card was not working again so needed to fix it again. The hotel is just next to the train station so very convenient. I'll stay at the hotel again after the renovation is completed.
A pleasant stay
ByJudy00
04. August 2016
It is difficult to review the Holiday Inn central Birmingham with the upgrade process of the hotel in action
Very Good
Bythemeone
02. August 2016
I've stayed at this hotel before. My only complaint this time was the room seemed a bit small.
comfortable bed, pity about view
Byjessie100
30. Juli 2016
in birmingham to see Mamma Mia, as the HI Birmingham is on the doorstep was ideally situated.
Renovations are still continuing, so first impressions outside are not great, but improve on entering. Room, beds, bathroom were good. Unfortunately we were in Birmingham on the hottest day of the year, so night time was a problem. I don't really like sleeping with aircon on but there was no alternative, I prefer sheets to a quilt in the summer, but that is just a personal preference. There is currently only one lift working, so be advised at peak times, if you want to go down, press the up button otherwise by the time it reaches your floor, if you are low down, it is full. The automatic lighting in the corridors do come on when you enter, however by the time the lift arrives they may have dimmed considerably. Breakfast was ok, but is in a make shift restaurant. My only gripe is one day we will get a room that does not overlook the back of the hotel, whichever HI we are in, maybe it because we book twin rooms, live in hope. I will return to HI Birmingham once the renovations are complete so I can have a chance to see it in its normal operating condition, and hopefully with more than one lift. For all my comments please do not be put off, do give it a chance.
NEVER AGAIN
ByDougy38
30. Juli 2016
Booked via central reservations at NO time was I advised that the exterior of the hotel was undergoing renovation. Looked like a derelict building on arrival. Bedroom had huge crack down one wall , bathroom tiling - mold on grout. Bath grab handle and waste outlet rust and mold. Non slip bath mat different shades of mold. Also the bedroom configuration was behind the elevators so constant noise of elevators in action.No reduction of price or change of room was offered. Would not rate even 1 star.
My advice is if you have no alternative to staying in this hotel you need to receive huge discount on tariff and confirmation that the bathroom has no mold.
Good Hotel
ByJoe118
29. Juli 2016
It is a good hotel but sometimes too expensive to that price.
Poor
ByKB5329
27. Juli 2016
Poor, building work ongoing, service charges included without any notification.
清潔な部屋
Bytoshi51
27. Juli 2016
清潔な部屋と広い浴室が快適でした。バーミンガム駅周辺の古い市街地ではやむを得ないのでしょうが，周りの建物が新しくなれば外観の雰囲気が変わると思います。