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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 1887 reviews
85%
Recommend This Property

Ratings Breakdown

1887reviews

  • 5 Stars
    906
  • 4 Stars
    579
  • 3 Stars
    210
  • 2 Stars
    100
  • 1 Stars
    92

Stay at Holiday Inn

By

November 17, 2019

club

Overall good experience and comfortable stay. Good location being next to Railway station and Central Birmingham.

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Pleasant

By

November 15, 2019

We had few bumps checking in this time. But the rest of the stay
good. To see old friends. And got a nice surprise on our last day.
To talk to a good friend.

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Lovely, clean room, perfect for what we needed

By

November 15, 2019

club

The checkout process was smooth, our room was perfect and clean, only issue was with the shower being slightly weak and not very powerful. Apart from that was a very pleasant stay !

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Cold Water

By

November 15, 2019

club

Cold Water, manager was very defensive went to meetings without a shower

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Excellent location, rooms need work.

By

November 14, 2019

A draught through the window kept me awake most of the night. The bathroom has a shower, though cannot be detached and the water will run warm, just not quite hot enough. Clean all around however and was suitable for a night.

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Nice hotel but lacks extra facilities

By

November 12, 2019

club

Hotel was nice but didn't have gym pool etc which was a shame. Would stay again as one of the nicer hotels in the area.

Breakfast was great
Needs plugs next to bed. Very frustrating

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Great location, Old hotel

By

November 10, 2019

Everything you could expect from a holiday Inn apart from a good night's sleep, room directly opposite a night club (or so it seemed) and the answer from the staff was that this was to be expected from a city center hotel. I don't know about that, my downtown property has phonic glass fitted and it's like watching a muted TV when you look out the window, buses, parties, you name it we can't hear it. It's not 'Normal' it's old!

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Fantastic service all around

By

November 08, 2019

platinumelite

Love staying at this hotel. Its handy for all amenities central in Birmingham. The staff are amazing, very friendly always willing to accommodate with any requests. Breakfast is nice with great selection but is a bit pricey but there are plenty of places to catch a bite to eat in the morning

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Great room and staff

By

November 06, 2019

platinumelite

From entering the staff was friendly enough to help us with understanding the parking and then booking us into the room. Great quality of stay.

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交通便利,服务热情,会员积分入账不及时

By

November 04, 2019

club

该酒店位于birmingham市中心,离new street station步行距离大约5分钟,是在nec参展的商务出行比较推荐的居住酒店。

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Todo o serviço

By

November 03, 2019

club

Condições estupendas, acessos, localização, proximidade do centro da ciudade.

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Heat stay and fabulous staff

By

November 02, 2019

club

Great stay with really great staff. We had a king delux room which was great and had loads of space. Only downside was despite the presence of the Tassimo machine in the room, no drinks lpds were provided so had to go out and get our own. Otherwise a perfect stay

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