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Rated 4.2 out of 5 by 372 reviewers.
Rated 2.0 out of 5.0 by Disappointing.... Regular Holiday Inn guest but will not be re-visiting this hotel. Staff very helpful, location (felt unsafe checking in after 9pm) and lack of parking not good. Booking and checking in not responsive to my current needs as a temporary wheelchair user. Limited disabled parking. Conference access for wheelchair dependent on hotel staff being available. Poor internet access even with free wi-fi code. 04 July 2014
Rated 4.0 out of 5.0 by romantic night out We stayed just one night because it was close to hurst st where we were going out. The room was nice and comfortable. Large tv in the room but did not face the bed so was difficult to watch in bed. The staff at the hotel were very pleasant and eager to help. Breakfast was very nice 02 July 2014
Rated 5.0 out of 5.0 by Weekend break We had a very relax stay at the Holiday Inn, we had B&B the breakfast was excellent.The rooms were very clean and the staff were very helpfull.we will be staying here again.thank you 02 July 2014
Rated 5.0 out of 5.0 by Excellent City Centre Break I was very impressed by the professionalism of staff at the hotel. We were greeted, checked in and dealt with in a an efficient and friendly way. The room was spotless, well equipped and quiet. The location was perfect for time in the centre of Birmingham. I would certainly book to stay in the hotel again for either leisure or business purposes. 02 July 2014
Rated 1.0 out of 5.0 by Disappointing stay I can't recommend our stay. While hotel chains offer simple accommodation/ a packaged stay, ours wasn't one to repeat. Our 'neighbours' in the room next door were a group of girls who managed to fight for hours. We could have been in the room with them for the difference the wall thickness meant! After broken sleep, the shower in our room was disappointing as had a fixed head which sprayed onto the taps. To shower, we had to use the hand held spray. Whoever supplied the fixtures for the shower clearly never tested what he recommended for the hotel! A night's stay consequently felt like an endurance test instead of being somewhere to relax. Nil points Hoiliday Inn! 01 July 2014
Rated 4.0 out of 5.0 by Comfy and good location Comfy room, good location, tea and coffee making facilities provided. 01 July 2014
Rated 4.0 out of 5.0 by Good value for money Location is very close to the Birmingham New Street station but there are not many good choices of food and restaurants around. On the whole value for money. Breakfast provides quite a lot of varieties including fresh fruits. Very good for this. Good free wifi in room. Good amenities with ironing facility. I used it to iron my shirts before attending the conference. 30 June 2014
Rated 4.0 out of 5.0 by Comfy Bed some rooms have poor wifi connection. Staff could be friendlier. Due to building work, a bit of a walk to car park where lift is also not working 30 June 2014
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