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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
85%
推荐此酒店

整体体验

4.1

基于 2191 评论
85%
推荐此酒店

Ratings Breakdown

2191评论

  • 5 星级
    1082
  • 4 星级
    645
  • 3 星级
    235
  • 2 星级
    125
  • 1 星级
    104

Don’t do it

By

2021 七月 27

For the price asked this stands over double the price of other hotels on the area, with half the cleanliness. Literally had stains on my bed sheets and pillows.

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A mixed review hotel

By

2021 七月 27

The new lobby area has a clean fresh vibe which unfortunately is not reflected across all the guest accommodation floors. Our floor (7) really did need a facelift.
Unfortunately we did not get the afternoon tea, bed and breakfast package booked which was most disappointing.
The replacement lunch and breakfast however were excellent in terms of food quality.
Good air conditioning which is a blessing as it would be noisy sleeping with windows open.

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Unfortunately air con broken in room

By

2021 七月 27

club

Very clean, great staff.
Air con did not work on the hottest week of the year so room was unbearable. Called down at 4am, they brought me up a fan but I got maybe 2-3 hours sleep max

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Location, location, location

By

2021 七月 26

The hotels location is both the positive and negative aspect of staying at the Holiday Inn Birmingham City Centre. It is conveniently located a short walk from Birmingham New Street station but as with most large transport hubs this tends to attract the more unpleasant groups from a city society. You will therefore find the front door to the hotel locked on arrival and only released by requesting entry via the intercom. As usual of any Holiday Inn Hotel the staff are very friendly but professional

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Excellent birthday getaway

By

2021 七月 26

Fantastic team of staff. Super comfy bed. Excellent breakfast. The Lobby is great for dining or just chilling out. Would definitely recommend. Hoping to be back in a few weeks

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Cracking hotel close to china town but parking is pricey

By

2021 七月 21

Great hotel but check with hotel some rooms dont have bath or king size bed but states they do on some sites

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Weekend stay

By

2021 七月 21

club

Arrived Friday tea time, checked in with in minutes explained everything where our room was about breakfast times everything was clean people were friendly down to the guard on the door breakfast catered for all going back in November

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Poor service

By

2021 七月 21

Ac wasn’t working all night.

Didn’t bother to change our room.

Gave us a fan which made way too much noise.

Room was still hot, didn’t sleep more than 1 hours.

Asked if we could get some water to cool down said yes but will charge you £3 per bottle and tray charge

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Great breakfast - good location

By

2021 七月 21

Does the job nicely if you are staying in central Birmingham. Lovely staff.

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Amazing stay

By

2021 七月 21

Arrived early and was able to check in at 9.30am. The room was very spacious with an excellent bathroom. Went to a wedding on the Sunday and had a late check out. Excellent customer services and assistance.

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Spacious, clean

By

2021 七月 21

Spacious, clean room. Has AC which was convenient in the heatwave

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Could have been better

By

2021 七月 20

Room not very clean, room service came in cardboard boxes even though we were charged a £3.50 tray charge, limited Starbucks coffees in the bar. Charged me the full £10 for breakfast on arrival without explaining I could have less and wouldn't reimburse me on departure. Beds were comfortable though and I slept well.

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