Rated 4,1 out of 5 by 145
Rated 2,0 out of 5,0 by richard1111111111111 Hairs in my bathroom
The reception staff were excellent
But the room was not clean, the bathroom had hairs from the previous night.
28. Juli 2014
Rated 4,0 out of 5,0 by The happy gardener A Suprising Stay
When we first arrived at the Holiday Inn Derby-Nottingham we were very tired by having had a long journey from Dorset. Tired and weary we were greeted by courteous staff who made us feel relaxed and comfortable from the word go. Our room was a little tired in décor and the toilet was hard to flush but never the less everything was spotlessly clean and the towels white and fluffy and after the journey we had endured a warm shower and time to relax before we met with family and friends was most welcome. Breakfast on Saturday was a little hit and miss but was agreeable and we were away at a family wedding for most of the day. It was good to come back late to the hotel and relax again with a small drink before bed. The bed was so comfortable and the curtains in the room so good we did not realise we had over slept the next morning. Sunday breakfast was great and the staff were there to help and pamper without being intrusive. Leaving the hotel was as agreeable as arriving with no problems the bill was readily available and we went on our way content thank you Holiday Inn Derby-Nottingham for helping to make our weekend so comfortable and relaxed.
28. Juli 2014
Rated 5,0 out of 5,0 by I have not got one good bed and nice staff
The hotel should have a designated smoking shed out of the way so as not to smoke when guests are entering or leaving the main building and more notices about quietness and manners because i think that a lot of guest are not concerned with other guests ie disturbing when they are leaving or returning to their rooms
27. Juli 2014
Rated 2,0 out of 5,0 by a - london bad service at breakfast
my stay was spoilt by one menber of staff who did not know the meaning of customer service.
24. Juli 2014
Rated 5,0 out of 5,0 by lilyofthevalley Comfortable and spacious room.
The hotel is very conveniently located, just off the motorway. Lovely spacious room, well furnished. Liked the sofa. Good breakfast. Friendly, helpful staff. I shall definitely stay again!
24. Juli 2014
Rated 2,0 out of 5,0 by warm beer Overpriced warm beer
The bar staff do not like to be disturbed too much by customers and the Becks Vier is very warm. Woe betide you should you wish to have ice and lemon in a Bacardi and coke as this will be greeted by sulking bar maid.
19. Juli 2014
Rated 5,0 out of 5,0 by buzzardexpress Front desk service
During our stay the hairdryer was not working and there was no replacement readily available in the hotel . Emma on the front desk sent out for a spare from another Holiday Inn in the area . That's excellent customer service - thank 's Emma esp from my wife !
16. Juli 2014
Rated 4,0 out of 5,0 by morlandmonk More staff needed
The hotel is clearly an older model, but still looking pretty good for her age!, the rooms are a little tired but absolutely fine. Staff were overall very friendly but the restaurant was a bit shambolic. Food was really nice, and presented very hot indeed, but I waited for 25 minutes for the bill before giving up and walking out. I did mention upon checkout that I owed for some drinks but was unable to make the receptionist understand, she was very friendly but seemed distracted. Breakfast was also challenging, at no point was I offered a second cup of coffee and my table was not cleared at all, there was very little room left at the end of the meal with 4 plates and dishes piling up! This is a very good location and, with a bit of staff training ( or maybe some additional staff), would be very good indeed.
13. Juli 2014