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Rated 4,2 out of 5 by 68 reviewers.
Rated 5,0 out of 5,0 by Fantastic! This hotel is ideally located for the nearby wolf centre in Beenham, which is why I initially chose the hotel. On this visit I was greeted by name and checking in was both swift and rewarding: I'd been upgraded to one of the hotel's suites! I was offered the usual Platinum perks too - a points voucher or free drink at the bar, plus free Internet access and a couple of free water bottles in the room. The hotel itself is quiet, despite being near the A4 and a railway line. The triple-glazing takes care of the noise and sound-proofing between rooms is also good; on a previous visit a vacuum cleaner was being used in a neigbouring room but it was barely audible. The suites (of which there are two) are unusual as the bedroom is exceptionally quiet: there are no other guest rooms adjacent to it, just the lounge area and en-suite bathroom. The king-size bed seems wider than it is long, with massive amounts of space to spread out. It's comfortable too; I slept like a log. Indeed, with the air-conditioning running it was better than sleeping at home during the recent hot weather! Staff at this hotel are friendly and cheery, which adds to the charm of the hotel. Food at the hotel is good too, whether it's a bowl of chips and a sandwich delivered by room service or a breakfast buffet (with waitress service for hot food) in the restaurant. Prices seem fair enough considering it's a full-service hotel. All in all I'd highly recommend this hotel. I was impressed the first time I visited and it's still impressive a few years later! 6. August 2014
Rated 5,0 out of 5,0 by Recent stay I was travelling with a coach party and therefore did not book the hotel myself but as soon as I found out that we were staying at the Holiday Inn, I was overjoyed as I value the custom of the staff and prefer to stay at the Holiday Inn or Holiday Inn Express if I possibly can. The attitude of staff is wonderful and I am made to feel so welcome. In some properties, the staff recognise me immediately and go out of their way to make me welcome there. The rooms are comfortable, the bedding clean and the bathrooms are clean with necessary toiletries provided. 31. Juli 2014
Rated 2,0 out of 5,0 by Room too hot, windows can't be opened & air con poor On arrival reception tried to put an additional £50 on my credit card, I was not impressed! We wanted wifi access, this was not available if one wasn't a member of some scheme. Then there was no lift and my friend was left to struggle with heavy luggage up the stairs.she was not impressed! Finally the room, it would have been adequate, but the air conditioning was very poor and the windows sealed. So we spent a sleepless night in a stifling hot room, even though the air temperature outside had dropped and it was nice and fresh outside. 30. Juli 2014
Rated 5,0 out of 5,0 by Excellent Service The room was spacious and the bed comfortable. Ironing board, iron and trouser press were provided in each room, as was a hair dryer. The bed was very comfortable and the hotel was clean. The staff we came across, in the restaurant and at reception, we're very friendly and helpful - nothing was too much trouble and they were all cheerful. The en-suite was roomy, not always the case in other hotels I have stayed in, and it was good to have the choice of bath or shower. I would be happy to recommend this hotel. 29. Juli 2014
Rated 1,0 out of 5,0 by Business Trip Hotel could do with some money spendng on it, it feels rather dated. Bathroom in the room was dirty, nowhere near the standard I'd expect at a hotel. Staff friendly, checking in 28. Juli 2014
Rated 4,0 out of 5,0 by Peaceful nights sleep I am an extremely light sleeper and struggle to get a good night sleep when staying away. However, I have stayed at Holiday in Reading West a number of times and always sleep well. The room met the general needs but the bathroom would benefit from updating as it is starting to look tired. 25. Juli 2014
Rated 5,0 out of 5,0 by Great - Quiet Hotel Its worth the drive if staying in downtown Reading. A quiet hotel with great staff and a homely atmosphere. 20. Juli 2014
Rated 5,0 out of 5,0 by Peaceful, comfortable with attentive Reception Staff A good place to stay for business. Good amenities and excellent Reception Staff. Avoid the grumpy restaurant male staff member. Rooms good, parking free and breakfast excellent. 16. Juli 2014