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Rated 3.2 out of 5 by 230 reviewers.
Rated 4.0 out of 5.0 by Brighton air-conditioning unfortunately air-conditioning was broken and it was a very cold night 19 October 2014
Rated 4.0 out of 5.0 by Dark room, terrifying car park Stayed for a Saturday night and can't fault the price, staff, or room. The room in particular, actually, was excellent thanks to a sea view and fantastically dark curtains that meant we weren't awoken at the crack of dawn. The hotel does benefit from having a (not cheap) car park too which in Brighton is a major plus point. That said, the car parking experience was mildly traumatic as the spaces are far too narrow for modern cars and quite a few are reserved for another building's use. This led to a number of aborted attempts to squeeze into gaps that were fractions of an inch away from taking off slices of my car before finally finding something just about workable. However, other than the cold sweat from parking everything else was just great. 15 October 2014
Rated 4.0 out of 5.0 by Meeting Stay I appreciate the hotel is in need of refurbishment, but it is clear given the corridors and bedrooms update thus far that this is in progress. I found the staff to be very attentive and anticipated my needs at front desk and in the restaurant. The meeting rooms were very tired and are in need of refurbishment also. 10 October 2014
Rated 2.0 out of 5.0 by Desperate need of renovation! The best thing about this hotel is the location, which is perfect - right on the seafront by the old pier. However, the room we had was such a disappointment when compared with other hotels of a similar calibre in Brighton. Shabby decor and lampshades falling apart at the seams (literally) are not what you expect for the price per night - we had a choice of 2 hotels and sadly we chose the wrong one! 09 October 2014
Rated 4.0 out of 5.0 by Will not stay again until refurbishment is completed! The place is looking really tatty now. For a Holiday Inn, it is really shocking they let it deteriorate to that level. They have started refurbishment and quite honestly for their prices it is not worth going back until it is completed. Don't get me wrong we love it there as the location is fantastic, the sea views beautiful and the staff are nice but their standards have slipped. The breakfast room service is consistently inconsistent. Each morning they forgot something. Either the ketchup, range of pastries, tomato or something. Out of 5 breakfasts only two provided all that was expected from the menu. Even though I brought it to their attention it did not improve when we stayed again 2 weeks later. The wifi is so bad it is embarrassing and they shouldn't advertise it is available until the refurb is complete and it is better quality. Yes we will stay their again but not until the refurbishment is complete and the wifi at a quality you can actually rely on. 08 October 2014
Rated 5.0 out of 5.0 by Pleasant Stay Staff were very frindly upon arrival and recognised Platinum status. Room was of good quality and and excellent sleep. Bar was ok but a little under staffed. I would return when on business in the area again. 08 October 2014
Rated 3.0 out of 5.0 by View of derelict pier nice Hotel in good position easy to walk to town centre and on sea front. Lobby area tired and hotel could do with update but it is comfortable and convenient. Pity that the view opposite is the old West Pier that is. not the fault of the hotel. This is my fourth visit to hotel. 07 October 2014
Rated 4.0 out of 5.0 by front desk Generally poor. BUT the guy who was sent up to solve lighting problems deserves a compliment for failing to remedy the lighting BUT went out of his way to get us some outside chairs. with cushions.10/10, 30 September 2014
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